Join SAIC's Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.
USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT's Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.
The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.
Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.
The candidate for this position participates in the development of solutions to a variety of problems moderate in scope and complexity and refers to policies, procedures and practices for guidance.
Information Technology Logistics Asset Management and Recovery:
- Performs system fault analysis, life cycle maintenance and integrated product support (IPS) of major systems.
Controls the efficient flow of goods, services and information from the point-of-origin, through customer placement, in order to meet customer requirements.
May also plan, schedule and manage the efficient movement of material from receiving or the warehouse to production.
Develops raw material requirements and scheduling requirements from engineering specifications and production schedules and plans and manages material movement with purchasing, warehouse, and production.
Ensures the execution and continuous improvement of standard logistic processes. Logistics functions encompass maintenance, supply, transportation and logistics plans. Inherently included as logistics tasks are program formulation, policy planning, coordination, inspection, integrated logistics processes, joint planning logistics, acquisition and wholesale logistics, product support, asset visibility, material management and supervision.
Specific duties for this position include, but are not limited to:
- Provide logistical support to include shipping, transporting, recovering, scheduling, planning and implementation, assisting with material procurement and inventory processing, multi-vendor shipping, and coordination of all phases of the IT project.
Manage just-in-time (JIT) stock levels as they pertain to IT projects, ensures sufficient baseline materials are available for projects.
Coordinate IT Logistical support of network and systems projects.
Provide resource planning and materials control as associated with all aspects of this task order.
Use IT bar code resource management systems to actively manage the transfer of IT resources between the NOSC and deployed forces.
Produce detailed professional reports, to brief status of projects to senior leaders, and to provide statistical analysis for strategic planning and funding.
Track resource availability reports to the IT Project Manager.
Use the Air Force Integrated Technology Asset Management Systems (ITAMS), or other successor systems to manage IT project resources.
Serve as the NOSC IT Equipment Account/Control Manager.
Contractor shall develop detailed project shipping plans to use the best method for shipping IT equipment and project materials to all countries in the USAFCENT Area of responsibility (AOR).
Contractor shall coordinate with the Project Manager and Project Team leads to schedule training of NOSC personnel on the shipping methods and procedures to increase project efficiency.
Contractor shall move and/or coordinate the movement of project equipment and materials to the transportation delivery points, both commercial and DoD as required to guarantee delivery. Contractor is responsible for the completion and filing of form DD 1149 and the input of shipping information and data into standard (Remedy) trouble ticketing system (TTS).
Contractor shall be familiar with applicable/associated processes and technology.
Contractor shall recommend areas that need improvement and provide metrics to the effectiveness of the plan and resources utilized.
Contractor shall capture this data and make it available via the web to all end users and local agencies.
Contractor shall manage IT project warehouse and project equipment and materials. This management will include [receiving], processing, labeling, correlating, and safeguarding all project equipment and materials.
Contractor shall function as the lead shipping coordinator for the movement of project equipment and materials to the transportation delivery points, both commercial and DoD.
Contractor shall maintain a database of project materials using automated inventory management database and scanning systems.
Equipment Custodian Task: Contractor shall be the primary IT Equipment Custodian for all NOSC accounts and use local IT databases and the Integrated Technology Asset Management Systems (ITAMS) database to issue, receive, and recover IT project equipment.
Contractor shall coordinate with internal and external agencies for the successful execution of project timeline elements. Coordination includes, but is not limited to:
Providing project manager and project leaders with inputs on inventory and shipping issues for inclusion in the Concept of Operations (CONOPS).
Maintaining current country clearance and customs requirements for shipping project materials to insure adequate time is allocated for staging and buildup of equipment.
Coordination must be documented and maintained by the contractor in appropriate project software for historical and audit purposes.
Contractor must ensure shipping resources and funds are available for the shipping of IT project equipment and materials.
All purchases will be reviewed and approved by Government representative prior to obligation and/or fulfillment.
Contractor shall document all storage warehousing, shipping and reporting associated with the IT project in web format (soft copy available to all interested and applicable parties) and in archive format.
Contractor shall coordinate the development of a file plan and implement the plan in order to archive all project related data for posterity and future reference. This file plan must conform to Air Force regulations and must include official archival, reviews, inspections, and proper classification markings in accordance with local and Air force policy.
Contractor shall use bar-coding technologies to ensure project materials are properly accounted for on a master inventory database.
Contractor shall coordinate the completion of transportation tracking documents, and maintain file copies of transportation control documents in accordance with file plan disposition.
Contractor shall send shipping notices to destination POC and open/update a Remedy Trouble Ticket for tracking purposes.
Coordinate with internal and external agencies for the tracking and delivery of IT project materials.
Coordinate domestic and international shipping, to include host nation customs documents and clearance requirements.
Bachelors and three (3) years or more of related experience; Masters and one (1) year or more of related experience. In lieu of a degree, four (4) years of additional experience is required. In addition to the following: Driver's License/Forklift, and ITIL Foundation.
ITIL 4 Foundation certification or any ITIL v3 Intermediate certification.
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