SAIC Job - 30691818 | CareerArc
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Company: SAIC
Location: Chantilly, VA
Career Level: Associate
Industries: Technology, Software, IT, Electronics



SAIC is seeking a JIRA Administrator to fill a critical position on the LANDMARK AOS program. LANDMARK AOS is a large SETA contract responsible for the complete end-to-end life cycle of the customer's Ground Enterprise.

In this role, you will be responsible for leading and managing all the capabilities of the Atlassian/JIRA system to setup, maintaining, and evolving an Agile work environment for the CDM Program. This role focuses on facilitating Service Design execution as well as supporting the project tracking/control efforts of Service Strategy, Service Transition, and Service Operations.

Responsibilities include but are not limited to:

  • Develop web pages, to be used as the MBSE Center of Excellence
  • Develop an Agile coaches web site homeroom
  • Configure JIRA for lean-Agile teams to include customizable workflows, team performance reports, integration with development and CI tools.
  • Guide scheduling and implementation, managing project timelines, Scrum/Kanban boards and sprints, ensuring all projects are executed as planned.
  • Lead/manage all capabilities of the JIRA system (including add-ons, plug-ins, screens, workflows, schemas, troubleshooting, fields, permissions and notifications)
  • Coordinate and assign multiple requests from various stakeholders
  • Implement cross-functional department workflows to maintain the highest level of quality
  • Responsible for administration, maintenance, upgrades, enhancements to JIRA, Confluence and integrations with other tools and plugins
  • Manage user permissions for tools according to the needs of projects and teams
  • Perform application and system administration tasks, including data backups and scheduled jobs
  • Test new versions of the tools and plug-ins to ensure compatibility
  • Research and utilize industry standard methods and techniques
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration
  • Communicate and share knowledge with internal and external contacts at all levels
  • Manage multiple responsibilities with tight deadlines
  • Construct custom dashboards using various filter types in JIRA
  • Train staff on JIRA and navigating projects in the space

You will work side-by-side with the other 200 LANDMARK AOS staff comprised of System Engineers, Acquisition Engineers and Domain Engineers to lead the customer in acquiring modern processing applications. This position offers growth opportunities not only within the LANDMARK AOS program, but within SAIC.


  • Current Top Secret Clearance with Polygraph
  • Bachelor's degree in Engineering, Computer Science, MIS or work equivalent
  • 14 years professional experience
  • Experience as a JIRA Administrator customizing JIRA projects with various schemes and managing complex workflows, screen schemes, permission schemes, and notification schemes
  • Experience in performing Atlassian (ex: JIRA software/Confluence) installations, configuration and migrations. Experience creating JIRA plugins, scripts and reports
  • Ability to work effectively in a team environment and across all organizational levels where flexibility, collaboration and adaptability are key.
  • Experience with Agile workflow tracking and reporting tools (preferably JIRA)
  • Familiarity with other tools such as: Trello, Confluence, and Clarizen
  • Expert in the JIRA application including portfolio and other JIRA add-ons
  • Ability to execute in a fast-paced, high demand environment while balancing multiple priorities
  • Excellent interpersonal and consensus-building skills
  • Ability to analyze, review and document functionality to determine potential areas of improvement
  • Commitment to continuous learning and knowledge acquisition as it relates to new technologies and techniques

Desired Qualifications

  • Bachelor's degree in Engineering, Computer Science, MIS or work equivalent
  • Ability to write custom JQL
  • Advanced Agile and Scrum Master skills/experience
  • Expert in the JIRA application including portfolio and other JIRA add-ons

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