Join SAIC's Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.
USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT's Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.
The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.
Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.
The candidate for this position must possess full knowledge of the job, and complete acquaintance with and understanding of the general and detailed aspects of the job and their practical applications to problems and situations ordinarily encountered.Systems/Network Technicians:
Monitors, controls, and isolates problems in a data communications network.
- Monitors all network activity.
Activates/deactivates network lines according to established schedules.
Performs first- and/or second-level problem determination (first level is help desk).
- Interfaces with users and/or network vendors.
Responsible providing technical support for LAN/WAN or for a section of a larger network.
May perform installation, modification and testing of network.
Specific duties for this position include, but are not limited to:
The government anticipates Network/Systems Technical Support (PWS 3.5.4) on the NOSC operations floor at Shaw AFB, SC will increase from an estimated workload of 26,280 hours per year to 35,040 per year (an increase of 17,520 hours). When directed/exercised by the CO, the contractor shall increase Network/Systems Technical Support to cover the increased in workload. If exercised, this requirement shall continue through contract end.
AA Degree in related discipline and three (3) years related experience; Or, High School and five (5) years related experience with relevant certification. In lieu of a degree, four (4) years of additional experience is required. In addition the following certifications and skills are required: CEH and Network+ CE, CCNA-Switching/Routing, MCP Server, and ITIL Foundation.
ITIL 4 Foundation certification or any ITIL v3 Intermediate certification. Any equivalent IAT-I certification, if not the certification listed above.
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