Stars Behavioral Health Group was recently certified as a great workplace by the independent analysts at Great Place to Work®, based on extensive ratings provided by its employees in anonymous surveys. According to the study, 75 percent of employees say it is a great workplace.
We are committed to providing a career-enhancing environment for dedicated professionals desiring to improve the lives of people living with mental health and other challenges to their wellbeing. SBHG currently employs approximately 1,700 people at more than 45 different sites throughout California. We serve more than 30,000 adults, children, youth and families annually throughout the state. We strongly value and are committed to having a truly diverse workforce and environment- including LGBTQ, cultural, racial, and ethnic diversity in our workforce. We also value lived experience and employ staff who have been consumers of behavioral healthcare or other social services, or supported a consumer as a family member or caregiver.
Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in our outpatient clinics and 24/7 treatment facilities, and in community settings such as schools and homes. Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other community-based agencies.
The Support Counselor (SC) takes a lead role and responsibility for working with children, youth, their families, and adults to provide support, education, and advocacy to successfully navigate systems. The SC ensures all team members are active participants in the planning and linkage process. The Support Counselor will focus on a broad range of targeted case management and rehabilitative services meant to provide stabilization and successful reduction of involuntary hospitalization and placement disruption.
SC I: High School diploma or equivalent (e.g. GED, HiSET, etc.) required.
SC II: Associates degree in a Mental Health, Human Services or closely related Field.
SC III: Bachelor's degree in a Mental Health, Human Services or closely related Field.
SC I: Three (3) year experience with severely emotionally disturbed children and families.
SC II: Two (2) year experience with severely emotionally disturbed children and families.
SC III: One (1) year experience working with severely emotionally disturbed children and/or families.
License or Certification
Valid California Driver's License.
Other Qualification Required:
Able to relate to children, adolescents and/or adults with severe emotional disturbances and their families.
Assist TEAMMATES in meeting various LA county contract requirements based on program guidelines including but not limited to 24/7 response services, initial face to face contact, crisis intervention and problem resolution in person or via phone during scheduled hours, after hours and weekends for assigned and team clients.
Ability to perform clear, concise and timely documentation and correspondence.
Ability to drive to and from client's homes and the community in personal vehicle.
Demonstrate ability to make appropriate linkages to community resources, especially related to the Mental Health, Medical, and Social Service field.
Knowledge of EPSDT documentation and requirements.
Basic Advocacy skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Attends and actively participates in Child Family Team Meetings, included but not limited to facilitation, charting, completing CFT Matrix & Action Grid, completion of flex fund documentation, updates, brainstorming and behavioral support as needed.
Active participant in Outreach & Engagement, when appropriate ensures the completion of initial interviews and engagement for all clients and families, and coordinates with Mental Health Specialist for the timely completion of MH paperwork and assessments.
Perform simple evaluations and outcome measures describing level of psychosocial impairment, physical health, self-care, potential support network, adequacy of living arrangements, financial status, employment status and potential training or educational needs.
Provide intensive case management services, including but not limited to linking clients to auxiliary services, resources, and community supports, while assisting clients and their families with accessing appropriate resources.
Provide intensive home behavioral services, including behavior management/behavior modification, skill-building, vocational training, school observations, school aide, crises intervention, self-help skills building.
Ability to assist TEAMMATES in meeting all LA County contract requirements related to enrollment, service provision, and disenrollment within all stipulated timeframes and guidelines.
Provides education and advocacy for families' best interest, while also teaching and coaching client and families to self-advocate.
Provides clear, accurate and timely documentation of all service activities.
OTHER DUTIES AND RESPONSIBILITIES
Actively participates in the agency's and SBHG's Total Quality Management and Continous Quality Improvement systems which support compliance with Joint Commission and other accreditation standards as applicable.
Participates in TQM activities as requested including CQI subcommittees, probes, peer review, audit and/or tracer activities.
Maintain a working knowledge of existing community programs, the services provided and eligibility requirements.
Assists in “Whatever it takes” approach such as counseling, shadowing, modeling, skills training, and other interventions deemed necessary, to prepare youth for successful and lasting housing, vocational, educational, and treatment services.
Attend all necessary meetings, trainings as required by Supervisor, Director, or program contract.
Assists in maintaining on-going relations with County agencies, health care facilities, network agencies, placement centers, schools and other resources necessary to affect the continuum of care for children in the community.
Provides on-call telephonic and on-site emergency response to children and families to provide support and assistance in problem resolution.
- Free employee health insurance offered for applicable full time positions
- MFTI and ACSW's receive supervision for BBS hours
- Competitive compensation
- Rewarding work environment with excellent opportunities for career growth
- Excellent work/life balance including generous vacation and holiday pay
- A unique environment – we're an employee owned organization!
- Meaningful relationships with your co-workers and the individuals we serve
- Family-oriented environment
- On the job training including paid CEU opportunities and career development
- Flexible work schedule and environment
- Mileage reimbursement
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