The Stine family, including 3 generations of Stine family members, together with hundreds of associates, work side by side together toward providing the nation's best home improvement shopping experience and premier preferred workplace of its kind. Our retail and contractor supply locations provide thousands of quality products for new construction, remodeling, and industrial projects. Stine helps customers associates, and families build their dreams!
Stine Lumber Company, Inc
Job Title: Outdoor Power Equipment Technician
Reports To: Assistant Manager, Store Manager
FLSA Status: Non-Exempt
EEO Job Code: CRAFT WORKER
I. Job Summary
All duties related to the sales, performance, maintenance, diagnosis, repair, or adjustment of various outdoor power equipment. Associate must have ability to communicate clearly with customers. Stine policies and safety guidelines must be adhered to very carefully.
Education: High School Diploma or equivalent
B. Training and Experience: 3 years previous sales, equipment repair experience; Customer service
C. Job Knowledge: Knowledge of machines and tools, including design, uses, repair and maintenance
D. Physical Demands: Work requires occasional heavy physical effort; involves standing, much walking and heavy lifting. Works in and out of an air-conditioned environment (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant medium work and occasional heavy work. This form must be reviewed with and signed by the applicant.)
E. License or Certification:
Stihl silver or gold certification
III. Essential Duties and Responsibilities
Must be familiar with all Stine policies and procedures
Sales and service of all outdoor power equipment
Perform routine maintenance on equipment
Conduct tests and inspections of products, services, or processes to evaluate quality and performance
Troubleshoot for determining causes of errors and/or deciding next step
Disassemble equipment if necessary to clean or diagnose issues
Reassemble after repairs are made
Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems
Replace worn and defective parts as needed
Communicate with customers or refer to work orders in order to establish the nature of equipment malfunctions
Contact manager or office to receive repair assignments, or with any issues with equipment
Instruct customers regarding operation and care of equipment, and provide information such as emergency or service numbers
Observe and examine equipment during operation to detect specific malfunctions such as loose parts or leaking fluid
Observe and test equipment after repairs are made
Provide repair cost estimates, and recommend whether repair or replacement
Record maintenance and repair work performed on equipment
Physical Demands and Environmental Conditions
Physical Demands and Environmental Conditions are components of Worker Characteristics. Physical Demands analysis is a systematic way of describing the physical activities that a job requires. It is concerned only with the physical demands of the job; it is not concerned with the physical capacity of the worker. Environmental Conditions are the surroundings in which a job is performed. To be considered present, an Environmental Condition must be specific and related to the job.
We, at Stine, Inc. have attempted to classify each in one of five categories, which could involve up to 20 factors in physical demands and 14 factors in environmental conditions. Each position is performed as a constant routine in the job function or is occasionally performed. A further definition of each physical demand and/or environmental condition with the examples can be in the “Handbook for Job Analysis”: put out by the Department of Labor. This can be reviewed with the office manager at each store.
Constant – MEDIUM WORK
Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. Also, may include the following physical demands; climbing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, near acuity and depth perception, accommodation, color vision and field of vision. Environmental condition factors may include wet and/or humid, noise intensity level moderate, atmospheric conditions, exposure to weather, proximity to moving mechanical parts and working in high, exposed places.
Occasional – HEAVY WORK
Exerting 50 to 100 pounds of force occasionally, or 25 to 50 pounds of force frequently, or 10 to 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work, Also, may include the following physical demands; climbing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, near acuity and depth perception, accommodation, color vision and field of vision. Environmental condition factors may include wet and/or humid, noise intensity level of loud, atmospheric condition, exposure to weather, proximity to moving mechanical parts and working in high, exposed places and may be exposed to toxic or caustic chemicals.
Stine is an equal opportunity affirmative action employer and does not discriminate against associates or applicants because of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
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