How Will You Make an Impact?
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 80,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
What will you do?
This is your opportunity to clearly communicate the responsibilities of the role and who they will interact with. This should be a succinct summary of the main purpose of the job and a sneak peek into the daily life of the role. Think about the core benefits of the position. What is exciting about this opportunity?
Analyze, and report on quarterly order status for each Division. Ensure all orders are shipped within the quarter for revenue recognise, and On Time Shipment (OTS) metrics are met for each Division. Drive order cycle reduction and order processing accuracy.
Engage in effective partnerships with internal stakeholders ie. Customer Service, Procurement, Planning, Logistics, Warehouse, other global partners to replenish inventory in a timely manner and achieve unparalleled service delivery to customers.
Determine the order release date and ensure the requested delivery is achievable.
To allocate materials to demand orders and release pick list/delivery notes timely.Effectively communicate with all supporting gr
oups to ensure DC able to meet the delivery goals.
Manage inventory accuracy for made to order materials.
Perform order follow-up activity such as managing backorders, communication of expected delivery date.
Maintain accurate filing system for all order related and shipping status documentations.
Support in the investigation of internal/external customer complaints to find the root causes and discuss with his/her Senior on an appropriate solution to resolve them.
Supports group supervisor to collect data (if required) for them to perform analysis work.
How will you get here?
- Diploma or Degree in Logistics/ Supply Chain Management or equivalent.
- Minimum 3-5 years in Planning/ Customer Service/ Supply Chain analyst experience.
Knowledge, Skills, Abilities:
- Demonstrate “Customer Centric Attitude”.
- Possess ability in problem solving & presentation.
- Possess good verbal/ interpersonal and written communications skills in English and communicates openly and honestly.
- Must be able to work independently on multiple priorities and tasks simultaneously.
- Proficiency in MS Office applications (Office, Excel, Word, PowerPoint) and with ERP systems (SAP/Oracle experience) is preferred.
At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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