Trump Hotels Job - 31740002 | CareerArc
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Company: Trump Hotels
Location: Las Vegas, NV
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

TITLE: Nail Technician

FACILITY: Trump Las Vegas

FLSA CATEGORY: Non-Exempt

Supervision/Report To:

The Nail Technician reports directly to the Salon Supervisor and Spa Manager.

Essential Job Duties / Supportive Functions:

· Ensures the “WTS Experience” for members and guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS' Mission Statement/Values; Standards and Expectations, and WTS' Brand Standards.

· Adheres to policies of the facility and WTS International.

· Reports any incident or accident to the Salon Supervisor and Spa Manager.

· Understands and uses universal precautions when providing services.

· Assesses contraindications of guest that may prevent service from taking place.

· Maintains the highest level of nail care knowledge for both hands and feet and has complete understanding of all spa services presently offered.

· Possesses proficiency in standard nail services of nail grooming, polish application, massage, and exfoliation.

· Performs all treatments on services' menu based on current certifications.

· Maintains Forbes Five Star, Trump Service Standards, and Revenue Driving Initiatives.

· Suggests to guests other beneficial treatments offered in the spa.

· Recommends products for home use with a minimum service to sales ratio of 20%.

· Understands the ingredients in products and can explain their benefits to the guests. Answers guest's questions in a knowledgeable and professional manner.

· Begins and ends all treatments on time.

· Works assigned schedule.

· Ensures that work areas are clean and set according to procedures.

· Informs Spa Director of product needs.

· Creates and maintains client cards with treatment notes, when appropriate.

· Completes all assigned side work

· Attends all scheduled meetings

· Attends schedules professional trainings.

· Completes other duties assigned by the Spa Director.

· Cleans and disinfects all equipment on a daily basis.

· Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.

Qualifications/Requirements:

· Customer service experience, preferably in a spa.

· Ability to explain various treatments/services to guests.

· Excellent customer service skills and work ethic.

· Efficient, well organized, and able to handle a variety of duties simultaneously.

· Energetic, enthusiastic and motivational.

· Professional manner, discretion, and appearance.

· Excellent verbal and written skills.

· Strong team player.

· Must be comfortable with product recommendation.

· Previous nail technician experience preferred.

· Ability to lift 25 lbs

Education Requirements:

High School Diploma or GED. Must maintain all current licenses and certifications that are required on a state and local level.

Miscellaneous/ETC:

· Normal work hours: Varied to include nights, weekends, and holidays.

· Awareness of proper body mechanics to prevent injury.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.


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