U.S. Bank Job - 30757786 | CareerArc
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Company: U.S. Bank
Location: Dallas, TX
Career Level: Associate
Industries: Banking, Insurance, Financial Services


2020 Graduate Level Summer Internship Program

Consumer and Business Banking – Strategic Communications - Escrow Admin – Dallas, TX

What you'll do

Our 10-week paid internship experience is dynamic and tailored to your interests. We think you should spend time doing something you love at a place you're proud to work – not just earning a paycheck.

As an intern, you'll:

  • get hands-on experience solving business needs,

  • support communities where we live and work,

  • interact with senior executives,

  • get paired with a formal mentor,

  • attend social and professional development events,

  • learn on how to work on a team,

  • develop business acumen

  • and more.

Why U.S. Bank?

Headquartered in Minneapolis, with a presence across the globe, we're passionate about helping customers and the communities where we live and work. As the fifth-largest bank in the United States, we are one of the country's most respected, innovative and successful financial institutions. We're committed to doing the right thing, making smart changes and collaborating for the good of our customers, communities and other stakeholders – and especially for the good of one another (we've been recognized by the Ethisphere Institute as a 2019 World's Most Ethical Company® for five years running). At U.S. Bank, you'll be empowered with the tools you need to succeed in your role and grow your career.

Explore your career possibilities at U.S. Bank and join a company that's as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputation empower employees to succeed. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce.



  • Work with the Escrow Administration & Customer Service Research leadership team to develop and implement strategic communication improvements.

  • Partner with individuals and teams across the organization to develop communication strategies across multiple channels including online (web), digital (app environment),

  • Review call center talking points and letters/emails/texts to develop communication plans.

  • Partner with team leadership to facilitate a review and evaluation of opportunities/alignments of the multiple functions within the organization.

  • Partner within the Escrow team to ensure alignment in approaches, opportunities and prioritization of enhancements in our communication with customers.

Skills & Qualifications

  • Pursuing a master's degree, preferably and MBA or Communications

  • Experience building and executing comprehensive communication plans preferred

  • Strong analytical, problem-solving, and critical thinking skills

  • Effective written and verbal communication skills within a business context

  • Ability to manage several ongoing tasks, working with multiple partners and organizations

  • Ability to think and work independently in an ambiguous environment while receiving dynamic on-the-job training

What to expect after you apply

U.S. Bank posts internship positions by location and career interest. Your recruiter can help you explore the various internship positions nationwide.

The internship position for which you're applying may be placed under U.S. Bank's subsidiary, Elavon. Elavon is wholly owned by U.S. Bank, the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico and Puerto Rico. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail and public sector/education, Elavon's innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized.

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

 Apply on company website