U.S. Bank Job - 30889115 | CareerArc
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Company: U.S. Bank
Location: Atlanta, GA
Career Level: Associate
Industries: Banking, Insurance, Financial Services


Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs. Products include but are not limited to business and consumer deposit and credit products. Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls. Interfaces with other sales staff and ensures referrals are responded to in a timely manner. May assist customer service unit during peak times ensuring a commitment to quality customer service.


Basic Qualifications
- High school diploma or equivalent
- One to two years of sales experience, preferably in phone sales environment

Preferred Skills/Experience
- Good knowledge of retail financial products and services, rates, terms, fees and regulations
- Effective selling and referral skills
- Proficient keyboard, 10-key, and computer navigation skills using a variety of software packages
- Good knowledge of systems and procedures
- Proven commitment to high quality customer service
- Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
- Strong verbal communication skills
- Excellent telephone and interpersonal skills

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