This position provides high-level vendor management and operational support to the health and welfare benefits programs for UC faculty, staff, retirees and their dependents.
The position is responsible for technical leadership, analytical support, and problem solving associated with assigned vendors. Using skills as a seasoned, experienced professional with a full understanding of medical and non-medical benefits industry practices and related policies and procedures, the position ensures vendor provision of contracted services.
Incumbent is the recognized expert in administering the organization's benefits programs including plan design, operational procedures, policies, enrollment and other processes. Provides analytical support for legal and contract compliance issues, and conducts operational performance improvement projects. Problems addressed are of a diverse scope where management of issues or data requires in-depth evaluation of variable factors.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions. The position requires collaboration with a diverse group of colleagues and business partners in a complex organizational structure. The incumbent has strong self-initiative and is able to prioritize and complete multiple projects on tight timeframes. Assists in identifying departmental goals and objectives and strives to achieve them.
Cultivates and maintains productive professional relationships with internal and external stakeholders to assigned plans.
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