The Graduate Programs Research uses advanced data techniques and organizational objectives to resolve complex issues related to the School's student success initiatives. This position supports Schoolwide strategic planning and decision making through the analysis, presentation, and distribution of institutional research-related data. This includes planning, analytical studies, and reporting on data related to students performance analysis to understand past, current and project performance of the Graduate, and Undergraduate Program Offices relating to recruitment, admissions, course demand, and interest, internships, and employment; this incumbent will also work closely with the Marketing and Communication unit, and support the Dean in data collection and analysis. The incumbent will also analyze matriculation trends and issues and will make suggestions for process improvements to all the programs. Also serve as the department subject matter expert for technical (CRM system), Banner and Salesforce, and system-related issues concerning the student application process, electronic marketing, and communications, and associated technologies. Please note: The budgeted hiring range is up to $114,800. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Advanced degree information systems, quantitative social science, education, business, statistics, or a related area. Preferred
Experience Experience Requirement Experience conducting and interpreting multivariate analysis in a higher education environment, managing large data, and have strong understanding of statistical models Required 6 - 10 years of related experience. Required Experience working with Banner, TargetX, Salesforce, or similar products Preferred
Minimum Requirements Advanced active listening, critical thinking, good interpersonal skills and ability to multi-task.
Understanding of organizational rules and regulations.
Requires thorough knowledge in data collection and analysis techniques; statistics or social science research techniques; knowledge of organization-specific computer application programs (for example, query tools and relational databases); knowledge of organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA).
Able to provide good judgment and decision-making, problem solving.
Advanced ability to present complex findings and recommendations in a clear concise manner verbally and in writing.
Excellent Communication skills both verbal and written.
Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action leading to the development and improvement of administrative policies, procedures, practices, and/or programs.
Demonstrated ability to establish and maintain effective working relationships. Ability to communicate with ethnically and culturally diverse communities
Knowledge of student information systems and enrollment programs
Preferred Qualifications Functional understanding of database structures, and information systems, cloud- based systems and data extraction
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside was included in the (August 2018) edition of The Princeton Review's "The Best 382 Colleges."
- Shanghai Jiao Tong University (August 2017) Academic Ranking of World Universities ranked UC Riverside among the top 151 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
- In 2016, UCR was recognized for graduation rate success by the Association of Public and Land-Grant Universities (APLU) for achieving near parity across racial-ethnic, socio-economic, and gender boundaries.
- UCR ranks among the Top 15 Public Research Universities in the nation, as identified by the 2017 Washington Monthly.
- In 2017, two separate reports from the Education Trust celebrated UCR as a national leader for African American and Latino student success. UCR was one of just three schools to be named top-performing institutions in both reports and the only California campus recognized among 18 top-performing colleges and universities in the nation for high black student graduation rates.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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