UCLA College of Letters and Science is the academic heart of UCLA and home to more than 85 percent of the university's 28,000 undergraduate students. Together, its four academic divisions of Humanities, Life Sciences, Physical Sciences, and Social Sciences encompass 34 departments, 109 undergraduate majors, more than 50 graduate degree programs and over 40 PhD programs that span research and teaching across both traditional and emerging disciplines in the liberal arts and sciences. Undergraduate and graduate students of the College move on to become business, government, community and academic leaders of California and the world. The magnitude and impact of donor engagement is broad and deep and requires a highly collaborative and constituent-driven team of development professionals to build and sustain an extremely effective donor-centric program focused on delivering the highest level of stewardship to all UCLA donors.
Reporting to the Director of Stewardship, UCLA College, the Stewardship Coordinator will perform stewardship, program management and administrative duties that support overall College-wide stewardship and donor relations efforts to acknowledge donors and to demonstrate the impact of their gifts. Duties will include, but are not limited to, compiling and distributing data on a high volume of gifts to the College, preparing endowment impact reports and Thank You letter packets, preparing and sending gift acknowledgment cards and letters, drafting correspondence, producing special acknowledgements, planning and staffing stewardship events such as scholarship luncheons and receptions, conducting donor and fund research, creating and analyzing reports and queries, maintaining a stewardship tracking system, and overseeing special projects as needed. Projects may also include College-wide organizational tasks. In addition, this individual will serve as a liaison to External Affairs Donor Relations staff, and will interact with donors, volunteers, faculty, staff, and students.
1.Demonstrated experience working in a donor relations and/or fundraising environment. Required 2.Proven track record in delivering consistently high standard of customer service, able to interact with others in a friendly, professional manner and respond quickly and appropriately to internal and external customer requests. Required 3.Excellent verbal communications skills to interact effectively and diplomatically with donors, volunteers, staff, faculty members and senior administrators. Required 4.Superior written communication skills to prepare, proofread, and edit a variety of correspondence and reports for correct grammar, punctuation, spelling and syntax with excellent attention to detail. Required 5.Ability to exercise independent judgment, initiative and resourcefulness in solving problems and making decisions to optimize effectiveness and to minimize duplication of effort. Required 6.Ability to research, analyze, and gather data sufficient to prepare concise, logical summaries and reports across a variety of topics. Intuitive and inquisitive in conducting research to provide additional information when needed. Required 7.Well-developed interpersonal skills to establish and maintain collaborative working relationships with a wide variety of internal and external constituents. Required 8.Ability to work equally well independently and as part of a team. Detail oriented with the ability to plan, organize and work on multiple projects simultaneously; make effective timely decisions and meet deadlines under general guidance and supervision in a dynamic and ever-changing environment. Required 9.Ability to maintain confidentiality and to use discretion when responding to inquiries and handling sensitive situations, donor files and other departmental information. Required 10.Proficiency with technology and computers (ex., Word, Excel, and Outlook; understanding of exporting data and mail merges); with ability and eagerness to quickly learn software and systems. Required 11.Must maintain a reliable and predictable work schedule to best accommodate efficiency of department needs with ability to work occasional evenings and/or weekends as needed for special events. Required 12.Knowledge of Development principles and university procedures is preferred. Preferred 13.Experience in data analysis and reporting is preferred. Preferred 14.Bachelor's degree preferred. Preferred
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