UPS Job - 31530332 | CareerArc
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Company: UPS
Location: Dubai, Dubai, United Arab Emirates
Career Level: Entry Level
Industries: Transportation, Logistics, Trucking

Description


Job Duties:


  • Handlesand coordinates day to day service issues in the Operations including (ODSefollow ups, send agains,).

  • Follow-upwith Service Providers on road for timely delivery of premium service packages.

  • CompletesCentre administrative tasks including telephone requisitions, vendor employeedetails accuracy for Vendor ID, tracks Outsource vendor activities

  • Collateand track audit completion and CAPs for compliance

  • AuditOT for employees and highlight those completing unusually long hours tosupervisors for review

  • Ensuresall Annual leave are audited accurately and documented to avoid manpowerplanning issues. Maintain records for sick leave, emergency leave andabsenteeism.

  • Participatesin the implementation of work process plans to maximize center proficiency andachieve business results.

  • Reviewsand analyzes work processes and work schedule information (e.g., exceptionreports, volume delivered/hour, miles driven, hours worked, accidents, etc.) toidentify opportunities to reduce costs and improve performance.

  • Activelysupport CHSP, and leads by example to raise health, safety, and complianceawareness.

  • Createsa customer focused work environment to emphasize service and focus on buildingthe business.

  • Uncoversbusiness opportunities and forward this information to the proper department(i.e., dispatch, center management) for follow up.

  • Thisposition coordinates the needs and efforts of the operations to ensure internaland external customer satisfaction is met.

  • Logssales leads and submitted by SPs and submits weekly leads for CPM

  • Completesany additional activities as required



Job Requirements


  • Good product knowledge and presentation skills
  • Strong customer orientation, Self-motivated, confident
  • Excellent communication, interpersonal and planning skills
  • Proficiency in Ms Office applications – Ms Word, Excel, PowerPoint
  • Express Operation knowledge desirable
  • Flexible with hours
  • Professional attitude and appearance in order to set the standards required
  • College graduate



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