UPS Job - 40028626 | CareerArc
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Company: UPS
Location: Schiphol-Rijk, NH, Netherlands
Career Level: Associate
Industries: Transportation, Logistics, Trucking

Description

What do you do on an average day?

  • Follow-up on shipments (i.e. part shipment log) and communicate pro-active to clients.
  • Gain track and trace information (i.e. Intransit reports) and provide feedback to customer.
  • Accept, arrange and follow-up on pick-up requests of customers
  • Check customer credit status.
  • Communication with co-workers, departments and customers.
  • Check on and follow-up of due dates and pro-actively act upon.
  • Arrange delivery in conjunction with the customers needs and wants.
  • Verify file completeness before handing over to Customs Broker.
  • Fill issues log and fill / maintain Customer database.
  • Handle claims of customers in case they occur.
  • Support team members on daily operations, scanning documentation into the system and Prompt reply to e-mails.
  • Education Level: MBO level
  • Relevant work experience is an advantage
  • Willingness to work in shifts (8h30-17h or 12h-20h30), including weekends (approximately one weekend day per month)
  • Skills:
    • Good communication skills (Dutch & English in speech and in writing)
    • Basic computer skills (Excel, Word, Outlook)
    • Customer-oriented
    • Capable to work with strict deadlines


 Apply on company website