Senior Software Quality Engineer
We're the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS. We are the United Problem Solvers.
About Quality Assurance at UPS Technology:
Our Quality Assurance (QA) team provides world-class automation and quality improvement. They rise to the challenge of testing multiple unique releases, impacting UPSers and customers alike. Our QA teams find and remove any glitches that could jeopardize our integrity. On our QA team, you'll be at the forefront of keeping our software sailing ahead smoothly.
About this role:
This position is with the iShip, Inc subsidiary in Bellevue WA, having a small tech company feel within the large UPS IT community. Close team of technology professionals working on projects critical to the success of The UPS Store and other UPS operations. Prefer on-site, but open to remote work for those residing outside the Seattle area.
The Senior Software Quality Engineer provides mentorship and expertise in technologies and processes for Information Technology (I.T.) Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. He/She conducts comprehensive testing and risk-based assessments of the testing objects. This position uses source documentation as input and contributes to the planning and implementation of testing activities.
The Senior Software Quality Engineer will also be responsible for performance testing, which includes test design (gathering input from build cells on requirements (where/how to inject traffic & gather results, monitoring, required throughput, SLAs) and design performance test scripts (exact steps, inputs / outputs, test data / files, expected results), test execution (.scheduling and executing the defined Performance Test Script, troubleshooting any issue, setting up calls to resolve issues in timely manner and analyzing results and reports status.
In addition he/she will be responsible for defect management which includes key entry, report defect status, follow up and sets up calls if needed and defect retest. Finally he/she will be responsible for project management which involves creating schedules of upcoming work and help provide input on prioritizing tasks, helping to onboard new resource as well as ensuring knowledge is transferred to new resource if turnover occurs and helping to manage resources to ensure tasks are assigned, progress occurring, issues resolved in timely manner and statuses are provided.
The Senior Software Quality Engineer leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management.
The Senior Software Quality Engineer will need to have knowledge and experience in the following tasks: regression testing, test execution (Manual & Automated), analyzing changes in release and works with build cell to determine impact. He/She will be required to define the Test Plan for required test scenarios scripts, execute the defined test scripts (Manual & Automated), and analyze Results & Report Status and Test Design. He/She will also gather input from build cells & business rep on additional test scenarios (updates/gaps in existing scenarios, new functionality, and new apps), document detailed test scripts (exact steps, test data / files, expected results), convert existing manual scripts to fully automated test scripts (no user intervention) or create new automated test scripts. And work with build cell / business reps on required knowledge transfer for new functionality or new apps added to regression scope.
- Experience working with automation tool Selenium - 2+ year.
- Experience working with automation tool cucumber/Gherkin - 1+ year
- Experience working with automation tool JMeter – good to have
- Experience testing API - 3+ years
- Experience automating end to end tests spanning the whole system from front end to backend/database 2+ years.
- Strong experience implementing QA process and methodologies
- Experience on Agile Methodologies
- Experience on writing test scenarios and test scripts on user stories
- Analyze and document defects and work with development team for defect resolution.
- Familiarity with SQL Language, JMeter and Vulnerability/Threat Analysis
- Excellent written and verbal communication skills
- Bachelor's degree in Computer Science or related discipline or the equivalent in education and work experience
This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
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