US Imaging Job - 37148686 | CareerArc
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Company: US Imaging
Location: Tampa, FL
Career Level: Entry Level
Industries: Not specified


We are looking for self-motivated individuals with the passion, energy and positive attitude to be a top performer in our call center environment. The Provider Services Agent (PSA) functions as an advocate for our members. The PSA provides a consultative approach, educating physician offices about US Imaging Network's services and the value proposition of partnering with us for their patients benefit.

Essential Duties and Responsibilities:

  • Influential skills with a proven ability overcome objections
  • Ability to interact with customers, members and others in a professional manner
  • Provides good follow through and is comfortable being persistent, assertive 
  • Responds to all inbound calls and making outbound calls with a high standard of service
  • Ensure cases are accurately documented in and updated in a timely manner
  • Continuously evaluate and seek opportunities to drive process improvements and exemplary customer service
  • Perform other duties as assigned in a positive and professional manner

Qualifications and Competencies:

  • HS Diploma/GED Required, Associates degree is highly preferred.
  • Preferred inside sales experience in a healthcare setting, with a proven track record of meeting goals
  • Excellent verbal, written communication and listening skills
  • Experience in a sales environment
  • Excellent persuasion skills with the ability to excel in a high-pressure environment
  • Ability to perform in a competitive fast-paced environment
  • Self-motivated and results oriented with performance accountability
  • Superior rapport and relationship building skills with powerful customer focus
  • Proficient in computer skills including Microsoft Office applications (Outlook, Excel, Word, and PowerPoint); Salesforce. com experience helpful

Compensation and Benefits

        Eligible for medical, dental, vision, life insurance and retirement 401k.

        Base $17.00 with bonus opportunity. 

 Apply on company website