Valley National Bank Job - 41360445 | CareerArc
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Company: Valley National Bank
Location: Wayne, NJ
Career Level: Associate
Industries: Banking, Insurance, Financial Services


The Desktop Deployment Lead role will plan, coordinate, and oversee end-user device deployment as part of a technology operations team. Deployment efforts will take place within bank branches and other corporate facilities in accordance with established infrastructure and device standards.   Responsibilities include, but are not limited to:

  • Define and maintain end user deployment experience.
  • Project management experience with large-scale device deployment projects in banking environment including coordination of all aspects including site prep, equipment logistics, technical team members, vendor management.
  • Coordinate and ensure desktops are prepped to be installed with appropriate software.
  • Keep up with latest desktop deployment technologies and assist in developing desktop platform roadmap.
  • Work with Field Services team to acquire any resources required to dispatch and perform deployment.
  • Maintain global hardware standards for desktops and laptops provided by Engineering team.
  • Maintain active log and drive remediation of deployment incidents.
  • Document, maintain and improve standard processes in desktop management.
  • Drive resolution of problems effectively and efficiently to minimize user's disruptions.
  • Ensure that comprehensive training programs / Knowledge articles are developed to support deployments working with respective Learning & Development teams as well as Product owners.
  • Work with product owners to ensure end to end support model is in place and accepted by desktop operations.

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