Valley National Bank Job - 40009132 | CareerArc
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Company: Valley National Bank
Location: New York, NY
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services


The Senior UI/UX Designer works as a designer to create user-centric experiences across physical and digital touchpoints. The designer understands user challenges, provides insights, thought leadership, and design thinking toward a solution across end-to-end customer journeys.   Responsibilities include, but are not limited to:

  • Work alongside a cross-functional team of researchers, product managers, and engineers to gather and translate user needs, business requirements, and insights into elegant solutions that improve Valley's digital experience across multiple projects.
  • Design and lead strategy, ideation, and iteration workshops or design sprints.
  • Advocate for the user's needs and experience while implementing insights-driven design thinking methods.
  • Own the conceptualization of design solutions with user flows, sitemaps, wireframes, and visual mockups or interactive prototypes.
  • Communicate design decisions using clear and persuasive stories that are shared with a wide range of audiences, including business stakeholders.
  • Contribute to Valley's digital design system and help govern design standards for customer and internal-facing platforms.
  • Keep up with industry standard design pattern trends and best practices.
  • Contribute to design process improvements and building Valley's UX Design program.
  • Mentor and support junior designers and researchers.
  • Create communication tools, such as customer journey maps, service blueprints, presentation templates, and infographics to help our team convey our process and strategy.

 Apply on company website