Whole Foods Market Job - 31632736 | CareerArc
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Company: Whole Foods Market
Location: Austin, TX
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description


Serves as the master of program execution at the store / local level. Works closely with store Team Members to implement programs driving customer engagement and basket expansion; provides clear direction, trouble-shoots emerging issues, and provides feedback for continuous improvement. Ensures effective integration and alignment of store-level programs with regional and global marketing strategies, plans, and objectives.



Responsibilities:

  • Engages with store and, as required, regional stakeholders to ensure effective implementation of global marketing objectives at the store level.
  • Ensures store-level ‘jobs-to-do' incorporate full understanding of deadlines and expected deliverables.
  • Engages with store-level Team Members to understand needs and ensure provision of hands-on assistance as necessary.
  • Monitors effectiveness of the online portal to ensure it remains fit-for-purpose; engages with technical teams to resolve issues with user interface, ordering inconsistency, etc.
  • Represents store-level concerns to regional marketing and ensures effective two-way communication.
  • Monitors in-store and local program activity to ensure alignment with global and regional plans / objectives; identifies areas for improvement.
  • Analyzes store-level marketing performance metrics, delivering data-driven insights and improvement recommendations to marketing leadership.

Skills:

  • Advanced understanding of marketing concepts in a retail environment, including brand management, channel management, and communication strategies.
  • Strong understanding of signage design, development, production, and delivery.
  • Strong understanding of consumer insight analytics and related marketing, retail, and customer engagement metrics.
  • Strong ability to assess marketing initiative impact on customer behavior and bottom line performance.
  • Collaborates with functional and cross-functional Team Members on a regular basis.
  • Impacts overall team effectiveness.
  • May provide informal support to less experienced Team Members.
  • Builds and nurtures relationships with senior-level stakeholders and leaders.
  • Communicates structured information in a clear, concise, and organized fashion.
  • Collaborates with others to achieve objectives and insure information flow.
  • Tailors communication approach to specific situations and audiences.
  • Able to effectively present information and respond to questions in both one-on-one situations and group meetings.
  • Advanced ability to plan, estimate, organize, and monitor program activity.
  • Ability to oversee and advise on emerging issues and assist with overcoming barriers.
  • Ability to keep multiple track on track financially, creatively, and in accordance with stakeholder objectives and deadlines.
  • Understands company, customer, market, trends and emerging challenges.
  • Applies business and project understanding to focus project / team efforts.
  • Demonstrates strong knowledge of the WFM product mix, supply base, and retail operations.

Education & Experience:

  • BA/BS degree and 4-6 years' relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.


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