Yardi Systems Job - 31714231 | CareerArc
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Company: Yardi Systems
Location: Santa Ana, CA
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics


As an Account Manager, you will be responsible for the implementation, training and monitoring of our real estate management software, supporting real estate property management executives and staff.


• Acting as the customer's primary point of contact at ScreeningWorks Pro
• Monitoring the performance of your assigned accounts, and working with clients to create policies, procedures and work flows.
• Responsible for the creation and delivery of quarterly/monthly account performance reports and analysis
• Provide recommendations to improve client property performance
• Drive resolution for all issues related to client requests
• Coordinate meetings with client executives and other key partnership members
• Work closely with Customer Support Representatives and other internal staff for monitoring and assisting with user issues.
• Understand client configuration and work with IT/Development as it relates to new product releases.


The ideal candidate will have the following character attributes:
• 2-5+ years of client management experience
• Familiar with software interfaces
• Strong analytical skills
• Strong written and oral skills
• Strong leadership skills with the ability to work as a part of the Client Services team
• Ability to perform multiple tasks ranging from project management, training and problem solving
• Highly ethical and disciplined professionalism
• Team player who can motivate and encourage the best from others
• Must be able to demonstrate outstanding customer relationships
• Must have the ability to understand technical products
• Negligible travel required

EOE Race/Gender/Disability/Vets.


 Apply on company website