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Jobs at Frontier Communications

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Supervisor Customer Service

Frontier Communications - Irving, TX

Supervisor, Customer Service SCOPE AND RESPONSIBILITIES: Planning, organizing, directing, and controlling the activities of the Mid-Market Commercial Customer Service Analyst team that contributes to service delivery, business retention and revenue growth objectives of the inside sales account team. Lead, ...

Supervisor Customer Service

Frontier Communications - Tampa, FL

Supervisor, Customer Service SCOPE AND RESPONSIBILITIES: Planning, organizing, directing, and controlling the activities of one of our largest Commercial Customer Service Analyst and Account Management Team that leads process improvement through new and revised programs to reduce churn, drive revenue, reduce expense or improve the custom...

Spvr, Service Center

Frontier Communications - New Haven, CT

About This Role Frontier's dispatch supervisors will direct and supervise a team of employees. This includes assigning and delegating work to dispatchers and field technicians to ensure customer appointments are met and proper staffing levels are maintained. Responsibilities also include the dispatch supervisor leading performance management of...

Comm Coordinator III (Tier 1)

Frontier Communications - Rochester, NY

Job Duties: Monitor the queue for East Region final posting of completed engineering projects and update FROGS system accordingly Working in an open structure office environment Follow through on all escalations for Right of Way and easement information via established procedures Dig Safe ticket entries

Advisor, Collections

Frontier Communications - Durham, NC

Position Summary Research and resolve customer billing disputes and inquiries for Interexchange Carriers, Competitive Local Exchange Carriers and Internet Service Providers Monitor accounts receivables and initiate collection activity as required Process billing corrections when appropriate to resolve billing discrepancies

E911 Specialist

Frontier Communications - Marion, OH

About this role: Act as the primary point of contact and customer advocate in the planning, delivery, and support of Frontier 9-1-1 products and emergency communications services for [ state(s)] and other [Region] operating area states including [state(s) assigned] and others as assigned. The 9-1-1 Specialist will work in conjunction with ...

Cable Splicer

Frontier Communications - Tampa, FL

Job Opening ID 4903 Contractual Job Title: Cable Splicer Physical Street Address: 3704 3rd Ave, Tampa, FL Hiring Manager: Pat Neff Timeframe of posting: 1/20/21 - 1/29/21 Wage Schedule/Scale: B # of vacancies: 2 Please Note: A resume must be submitted in order to be considered FL Cable Splicer

Analyst, Customer Service

Frontier Communications - Tampa, FL

The CSA contributes to service delivery, business retention and revenue growth objectives of the sales account team, through selling and support efforts. The CSA is an important resource within Frontier that provides the customer with easy access and maneuverability through our organization. The CSA maintains a passion for customer service and works pro-actively with other internal...

Service Representative

Frontier Communications - Meriden, CT

Service Representative (CT126) General Information: Department/Bureau Select: B Residency : 28 Months Salary Grade: VK Min: $794.80 Max: $2918.32 Effective Date: 10/18/2020 FLSA: Non-Exempt Spec Date: ...

Senior Financial Analyst

Frontier Communications - Irving, TX

This position is accountable for the financial management processes associated with the Business Operations Team. This position will report to the Business Operations Director and will participate in all operationally related financial data and analytics. This individual will partner with operation leaders, accounting, human resources, and Business Operat...

Sales And Serv Technician II

Frontier Communications - Greensburg, IN

Internal Posting: 1/19/21 to 1/26/21 Title: Sales & Service Tech II Location: Greensburg, IN Union: IBEW 723/25 Vacancies: 2 . MAJOR RESPONSIBILITIES FOR WHICH THIS POSITION IS ACCOUNTABLE: Installs, maintains and/or repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related dut...

Building Services Tech

Frontier Communications - Victorville, CA

Building Services Technician Location: Victorville, CA Internal Posting: 1/11/21 to 1/18/21 Repair, troubleshoot and maintain company building assets to include the following equipment and systems: heating, ventilation, air conditioning, plumbing, fire alarm, building automated systems, electrical equipment. Perform scheduled preventative maintenance and inspecti...

Tech Asst - One

Frontier Communications - Meriden, CT

Technical Assistant - ONE (CT169) General Information: Department/Bureau Select: B Residency : 16 Months Salary Grade: XE Min: $714.10 Max: $2629.66 Effectiv...

Manager Enterprise Sales

Frontier Communications - Rochester, NY

Enterprise Sales Manager Overview The Enterprise Sales Manager is the foundation of Frontier Communications' success as an organization. As a sales leader, the Enterprise Sales Manager is responsible for developing and supporting Frontier's sales talent across a defined sales region, charged with protecting and growing revenue performance with customers ...

Tech, Communications

Frontier Communications - Rienzi, MS

Title: Tech, Communications Location: Rienzi, MS Number of openings: 1 Internal Posting: 1/14/21 to 1/21/21 Ability to perform installation, repair and trouble shooting of telephone service to a residence or business. Working knowledge of appropriate hand tools to use in installation. Ability to identify cable problems, locate and do ba...