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Jobs at Jack Henry & Associates, Inc

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Synergy - Technical Support Representative

Jack Henry & Associates, Inc - United States of America

The ProfitStars - Synergy Technical Support team is seeking a Software Application Support specialist. The Synergy application is a Document Image Archival solution which stores scanned images/documents, checks and loaded reports on electronic storage media. This elite support position is responsible for working directly with customers to troubleshoot application issues. Strong verba...

Unit Operations Supervisor

Jack Henry & Associates, Inc - Lombard, IL

The Jack Henry & Associates Item Processing Center in Lombard, IL has a full-time opportunity available for a Unit Operations Supervisor role. This position requires a keen eye for details, the ability to work in a fast-paced environment and the ability to work independently, as well as function as an integral part of a team. The Unit Operations Supervisor will be part of a small t...

iPay Call Center Representatives

Jack Henry & Associates, Inc - Charlotte, NC

Jack Henry & Associates is seeking Customer Support Representatives to join our team in Elizabethtown, KY and Charlotte, NC. The iPay Solutions Contact Center is responsible for providing unparalleled customer service with inbound phone and chat support to bill pay website/mobile application subscribers for all of our financial institutions. The Customer Support Representative s...

Implementation Coordinator- Payments

Jack Henry & Associates, Inc - Valdosta, GA

We are seeking a Payments Implementation Coordinator to join our team. In this role, you will facilitate the implementation of ACH, remote deposit, and other payment services by working with the customer and other JHA installation teams to ensure successful completion. As the primary point of contact for our Financial Institutions during the implementation, the ideal applicant must have stro...

Implementation Coordinator- Payments

Jack Henry & Associates, Inc - Allen, TX

We are seeking a Payments Implementation Coordinator to join our team. In this role, you will facilitate the implementation of ACH, remote deposit, and other payment services by working with the customer and other JHA installation teams to ensure successful completion. As the primary point of contact for our Financial Institutions during the implementation, the ideal applicant must have stro...

Implementation Coordinator- Payments

Jack Henry & Associates, Inc - Albuquerque, NM

We are seeking a Payments Implementation Coordinator to join our team. In this role, you will facilitate the implementation of ACH, remote deposit, and other payment services by working with the customer and other JHA installation teams to ensure successful completion. As the primary point of contact for our Financial Institutions during the implementation, the ideal applicant must have stro...

Customer Relationship Manager

Jack Henry & Associates, Inc - United States of America

Jack Henry is seeking a Customer Relationship Manager to join our Jack Henry Banking Customer Relationship (CRM) Team. In this role, the Customer Relationship Manager will be advising and managing Jack Henry's business relationships with all banking customers that use Jack Henry's core solutions (SL/2020/Core Director). The CRM's act as a single point of contact to res...

Technical Support Representative (Help Desk)

Jack Henry & Associates, Inc - United States of America

Are you someone who truly enjoys talking to and helping customers but also wants to showcase your technical and troubleshooting skills? If so, Jack Henry's HPS (Hosted Partner Services) team, which assists with the operation and oversight of our private and public cloud environments, could be a fit for you! Jack Henry & Associates is seeking a Technical Support Representative, reporting t...

Fraud Prevention Representative (Remote Call Center)

Jack Henry & Associates, Inc - United States of America

Jack Henry & Associates Fraud Center is seeking a talented, customer-centric Fraud Prevention Call Center Representative to join our team. As a Fraud Prevention Representative your duties will include providing high-quality customer service while fielding calls related to fraud prevention, lost and stolen cards and transaction assistance in a very busy call center environment. To...

Credit Risk Analyst (Underwriting)

Jack Henry & Associates, Inc - Allen, TX

Jack Henry & Associates is seeking an experienced Credit Risk Analyst (Underwriter) to join the Enterprise Payment Solutions team. In this role, you will be responsible for the boarding of new merchant accounts by completing an accurate and thorough review of the application details, due diligence, KYC information, financials statements, banking information, and any other research necessary ...

jhaCall Center Product Support Manager

Jack Henry & Associates, Inc - Springfield, MO

Jack Henry & Associates is currently looking for a Product Support Manager to join our jha Call Center in Springfield, MO. The manager of the jha Call Center is responsible for contributing to the overall strategic planning and execution of daily Call Center operations. Duties include management and leadership of processes for the continuous improvement of the customer experi...

Statement Preparer I

Jack Henry & Associates, Inc - Shawnee, KS

Jack Henry and Associate is seeking a Statement Preparer for our Shawnee, KS Statement Center. This position is responsible for rendering statements and preparing statements for outbound mail. There are peak times during the month, so work schedules may vary and it's possible to work 10-12 hour shifts, especially at months end where you are working shifts not within normal b...

Learning & Development Specialist, Advanced

Jack Henry & Associates, Inc - United States of America

The Learning & Development Team is looking to add an Instructional Designer contractor to their team. This candidate will be working on a variety of projects, including – but not limited to – reviewing existing pre-recorded training (eLearning) to catch formatting and content errors; updating and republishing existing eLearning courses; creating new eLearning courses and updating and cr...

Software Implementation Coordinator

Jack Henry & Associates, Inc - United States of America

Jack Henry & Associates, a leading provider of technology solutions and payment processing services primarily for the financial services industry; is hiring an Implementation Coordinator to join our growing product support team within the RemitPlus product suite of software and services. The RemitPlus business unit is a part of the ProfitStars brand for Jack Henry & Associates and provide...

Senior Software Engineer

Jack Henry & Associates, Inc - Charlotte, NC

Treasury Management at Jack Henry & Associates is redefining the relationship between forward-thinking financial institutions and their customers. Treasury Management leverages bleeding edge technology and an industry leading product vision to make user-friendly mobile and web apps. We have a first-class API; the same API our web and mobile apps use is the same API that is open to the community...