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Jobs at ResultsCX

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Displaying results 1 - 15 of 144

Trainer

ResultsCX - Blue Bell, PA

Description As the introductory leader and facilitator for Results' new Associates, Trainers occupy a key role in promoting the core values and culture for the company. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training. We expect greater of ourselves... What's Your Greater? C...

Associate Trainer

ResultsCX - Blue Bell, PA

Description Associate Trainer The Associate Trainer is a high performing Associate who is being cultivated to become a Results Trainer as part of their succession plan. Associate Trainers will complete the necessarily program requirements and, after doing so, may be responsible as either co-facilitating or solo facilitating of New Hire Orientation as well as ini...

Account Operations Manager

ResultsCX - Pasig, NCR, Philippines

Description Account Operations Manager If your idea of customer success is based on a motivation to help others find solutions to their challenges our Account Operations Manager is a role to consider. Our AOM is the key liaison for our clients and internal operations/ support teams in designated call centers. This client services role uses an understanding of ou...

Accounting Analyst

ResultsCX - Hermosillo, Son., Mexico

Description The Accounting Analyst works within the Finance team assisting Operations Organization and other departments with Financial Analysis and reports In this role you will: Assist to complete Monthly Financial reconciliations Create and reviews invoices Compile Financial data for daily and end of month reports required for di...

Director Application Development

ResultsCX - United States of America

Description Director, Application Development The Application Development Director works with Senior Management to outline and implement the strategic mission of the application development function. Additionally, the Application Development Director will oversee the day-to-day operations of the Application Development staff. We expect greater of ourselve...

Recruiting Manager

ResultsCX - Pasig, NCR, Philippines

Description The Recruiting Manager delivers quality candidates to the organization and advances the company's employment brand across numerous markets and professional communities. This individual develops strategic recruiting plans that enable ResultsCX to meet business and talent objectives. Responsibilities include working with various clients/projects to assess...

Global Resource Planner

ResultsCX - Pasig, NCR, Philippines

Description The WFM Global Resource Planner provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM GRP will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. We expect greater of ourselves... What's Your Greater? Come f...

Software Reliability Engineer

ResultsCX - Mexico

Description Software Reliability Engineer Our Software Reliability Engineer is responsible for troubleshooting and triaging complex issues affecting performance, refactoring existing code and developing new applications to ensure scalability and reliability. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this ro...

Global Resource Planner

ResultsCX - Pasig, NCR, Philippines

Description The WFM Global Resource Planner provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM GRP will support processes to maximize work flow while minimizing causes of client and customer dissatisfaction. We expect greater of ourselves... What's Your Greater? Come f...

Site CX360 Manager

ResultsCX - Hermosillo, Son., Mexico

Description Site CX360 Manager The Site CX360 Manager maintains a program's optimum effectiveness though communication, planning, direction and promoting compliance to the CX360 Verification Toolkit. CX360 Site Managers will assume ownership through planning, directing, and coordinating the operations of specific CX360 Programs throughout all Results sites.

Site IT Administrator

ResultsCX - VA

Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:

Interaction Analytics Analyst

ResultsCX - Pasig, NCR, Philippines

Description The Interaction Analytics Analyst is responsible for the development of event language through the tool. In this role you will: Develop search based categories utilizing customer and associate language in tangent with Boolean and Proximity Operators Research and understand customer and associate language from multiple accounts

VP Account Operations

ResultsCX - Fort Lauderdale, FL

Description Our Vice President, Account Operations develops and maintains successful and scalable relationships with C-level audience in our client partners. You will be developing and enhancing strategic business partnerships by fully engaging and building trust with our client's key decision makers to drive satisfaction and provide solutions to their challenges. You wil...

Sr. Data Analyst

ResultsCX - Pasig, NCR, Philippines

Description Sr. Data Analyst The Sr. Data Analyst is responsible for identifying and analyzing data to drive optimization and improvement of performance and continual improvement. In this role you will: Assess current business performance against the business strategy for a specific site/and or function Work closely with other depa...

Site CX360 Manager

ResultsCX - Pasig, NCR, Philippines

Description Site CX360 Manager The Site CX360 Manager maintains a program's optimum effectiveness though communication, planning, direction and promoting compliance to the CX360 Verification Toolkit. CX360 Site Managers will assume ownership through planning, directing, and coordinating the operations of specific CX360 Programs throughout all Results sites.