Volkswagen Group of America Jobs | CareerArc

Jobs at Volkswagen Group of America

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Incentives Specialist

Volkswagen Group of America - Herndon, VA

Role Summary: The Incentives Specialist is responsible for optimizing sales and incentive effectiveness for the National and Regional programs. The individual will develop and implement short and long-term selling strategies uniquely tailored to the sales plan, inventory levels and market conditions. Role Responsibilities: ...

CPO Marketing and Operations Specialist, Senior

Volkswagen Group of America - Herndon, VA

Role Summary: Volkswagen of America is developing and implementing programs to increase dealerships' certified pre-owned (CPO) vehicle volume capacities, used sales profitability, unparalleled residual value performance and customer experience. The CPO Marketing and Operations Senior Specialist is part of the program development team, which is responsible for management and implem...

National Sales Operations Sr. Specialist

Volkswagen Group of America - Herndon, VA

Role Summary: This individual will act as the conduit across the organization to ensure proper set-up to achieve responsible KPI's from the sales department (sales, customer satisfaction, JD Power SSI/IQS). Role Responsibilities: This role will support the Vice president, Sales Operations with day to day sales business o...

Customer Service Rep 2

VW Credit - Libertyville, IL

Job Summary Provide exceptional service utilizing effective conversation skills with retail and lease customers & clients as well as Dealers of VW, Audi & Bentley. Assists and resolves a variety of entry level and moderate level account servicing tasks. Job Responsibilities Representative Level 2 is responsible for maintaining and performing skills gaine...

eCommunications Supervisor

VW Credit - Auburn Hills, MI

Role Summary: Provide leadership, coaching and supervision to the team members who facilitate interactions with our customers in channels outside of the phone including but not limited to CI, Correspondence, SMS Text, Chat and Social Media. Select, train, and assign responsibilities. Work with the Digital Marketing Team, Innovation Team and other CX leadership to ensure team ef...

Data Reporting & Analytics Lead

Volkswagen Group of America - Herndon, VA

Role Summary: The Data Reporting & Analytics Lead reports to the Senior Manager, Strategic Operations and will be responsible for the strategic development of the Brand's reporting and analytics including strategies for automation and representation. This role will take on the operational co-ordination of reporting and analytics across the entire VW Sales & Marketing tea...

Brand Performance, Senior Specialist

Volkswagen Group of America - Herndon, VA

Role Summary: This position manages the brand's marketing performance and progress through management and interpretation of digital and sales funnel performance indicators; this includes assisting in setting marketing specific and business brand health objectives and cascading them through the Marketing department to ensure alignment of activity in laddering up to object...

Manager, Brand Strategy

Volkswagen Group of America - Herndon, VA

Role Summary: The Brand Manager position leads the go-to-market planning for the Volkswagen brand and the full line-up of models. The role will lead all marketing launches and ensure cross functional alignment on all marketing initiatives. In addition the role will ensure a consistent brand voice and creative identity is delivered across the company. This position will w...

Media and Dealer Operations Director

Volkswagen Group of America - Herndon, VA

Role Summary: The Media and Dealer Ops Director is responsible for all go to market media plans across National and Dealer groups, inclusive of all channels. In addition, this role serves as primary representative to over 80 regional dealer groups and providing direction and oversight on how they plan their local media dollars (totaling ~$200 Million). Other ...

Tier 1 Media Specialist

Volkswagen Group of America - Herndon, VA

Role Summary: Lead and manage overarching approach to performance marketing, with emphasis on digital media Manage KPI development and reporting metrics, collaborate with analytics team to provide performance assessment to the business Identify media opportunities (tools/partners) that will drive business growth Mange ...

Manager, Connected Car

Volkswagen Group of America - Herndon, VA

Role Summary: This role serves a key function defining the VW Brand customer journey and translating the journey to the specific needs of the Connected Car. This role will be responsible to monitor future channel trends and continuously innovate the digital journey to ensure that the VW Brand is seen as a leader in the space. It will be imperative t...

Sr Mgr, Network Strategy

Volkswagen Group of America - Herndon, VA

Role Summary: The Sr. Manager of Network Strategy develops the strategies, processes, and tools to support Volkswagen's current and future growth plans including Future Sales Model (FSM) and EV readiness. This position serves as the primary strategist for Ideal Network Planning, Strategic Investments, Future Sales & Service Formats, Capacities, Branding and Dealership St...

Dir, Customer Journey

Volkswagen Group of America - Herndon, VA

Role Summary: Director, Customer Journey Design is a leadership role, required to supervise and oversee the strategy, planning and execution of the organization's overall customer experience goals across all interactions/touchpoints within the Volkswagen Brand including Digital, Dealerships and direct interaction with Brand. This includes liaising with other department heads to...

Sr. Specialist, After Sales

Volkswagen Group of America - Herndon, VA

Role Summary: This role serves a key function defining the VW Brand customer journey and translating the journey to the specific needs of the assigned channel. The Sr. Specialist will be responsible to monitor future channel trends and continuously innovate the digital journey to ensure that the VW Brand is seen as a leader in the space. It will be imperative that the S...

Sr. Specialist, Sales and Marketing

Volkswagen Group of America - Herndon, VA

Role Summary: This role serves a key function defining the VW Brand customer journey and translating the journey to the specific needs of the assigned channel. The Sr. Specialist will be responsible to monitor future channel trends and continuously innovate the digital journey to ensure that the VW Brand is seen as a leader in the space. It will be imperative that the S...