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Administrative Support Agent- Contract

VW Credit - Montreal, QC, Canada

**Temporary 8 -12 months with possibility of extension** As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc. Audi Finance and Volkswagen Finance offers a wide range of leasing, retail financing and protection plans expertly tai...

Modern Workplace Lead- P

Volkswagen Group of America - Libertyville, IL

Role Summary: Provides leadership for the end-user computing environment for Workplace Technologies including the oversight of the staff. This includes managing, coordinating and developing all Modern Workplace support services as well as services provided by external partner including monitoring and tracking Service Level Agreements (SLAs) for printing and mobile d...

Customer Service Rep 3

VW Credit - Hillsboro, OR

Job Summary Provide exceptional service utilizing effective conversation skills with retail and lease customers & clients as well as dealers of VW, Audi & Bentley. Assists and resolves a variety of entry-level, moderate and advanced account servicing tasks. Job Responsibilities Representative Level 3 is responsible for maintaining and performing skills gained as Representa...

Collections Lead

VW Credit - Hillsboro, OR

Position Summary The mission of the Collections Department is to be the flagship department of VCI. The department controls loss through top performance and superior strategic decisions. These are accomplished through developing an empowered staff and optimizing technology. In support of the department mission, the Collections Lead is responsible for assisting the Collec...

Customer Service Rep 2

VW Credit - Libertyville, IL

Job Summary Provide exceptional service utilizing effective conversation skills with retail and lease customers & clients as well as Dealers of VW, Audi & Bentley. Assists and resolves a variety of entry level and moderate level account servicing tasks. Job Responsibilities Representative Level 2 is responsible for maintaining and performing skills gaine...

eCommunications Supervisor

VW Credit - Auburn Hills, MI

Role Summary: Provide leadership, coaching and supervision to the team members who facilitate interactions with our customers in channels outside of the phone including but not limited to CI, Correspondence, SMS Text, Chat and Social Media. Select, train, and assign responsibilities. Work with the Digital Marketing Team, Innovation Team and other CX leadership to ensure team ef...

Customer Service Rep 1

VW Credit - Auburn Hills, MI

Job Summary Provide exceptional service via telephone utilizing effective conversation skills with retail and lease customers & clients, as well as dealers of VW, Audi & Bentley. Assists and resolves a variety of entry-level account servicing tasks. Role Responsibilities Level 1 Tasks (100%) Determine callers' needs and proactively provide conci...

Customer Service Rep 2

VW Credit - Auburn Hills, MI

Job Summary Provide exceptional service utilizing effective conversation skills with retail and lease customers & clients as well as Dealers of VW, Audi & Bentley. Assists and resolves a variety of entry level and moderate level account servicing tasks. Job Responsibilities Representative Level 2 is responsible for maintaining and performing skills gaine...

Financial Maintenance Specialist

VW Credit - Libertyville, IL

The Financial Maintenance Specialist Role is responsible for the highest level of reporting, volume forecasting, account and process research to create customer and dealer satisfaction related to the Financial Maintenance Team's daily tasks. This position will handle the identification, research and implementation of process improvements/efficiencies within Financial Maintenance Team. ...

Lease End Operations Manager

VW Credit - Auburn Hills, MI

Role Summary: The Lease End Operations (LEO) Manager provides leadership, coaching and supervision to the Auburn Hills LEO team – inclusive of two LEO Supervisors, one LEO Specialist and two Inspection Consultants – to achieve strategic objectives and daily operations in regard to the Lease End Process. This individual will oversee processes such as...

Compliance & Quality Assurance Supervisor

VW Credit - Auburn Hills, MI

Provide leadership, coaching and supervision to Compliance and Quality Assurance Consultants. Develop, train, and assign responsibilities. Work very closely with Legal and Compliance to ensure transactions and processes are compliant. Oversee daily operations. Communicate with employees on progress and priorities. Facilitate employee development and perform...

Insurance Specialist Sr. – Business Development

Volkswagen Group of America - Herndon, VA

Role Summary: The Insurance Specialist Sr – Business Development role sits on the Insurance and Protection Services team at VW Credit, Inc. (VCI) and will play a critical role identifying, researching, analyzing and implementing new Insurance and Protection Services products and channels. This role will have significant visibility to the senior management teams of VCI, Audi, Volksw...

Vendor Risk & Compliance Supervisor

Volkswagen Group of America - Herndon, VA

Role Summary: The Vendor Risk & Compliance Supervisor is responsible for leading the Vendor Risk Management (VRM) team in the oversight of activities related to VRM and compliance. The VRM team reports up to the Sr. Manager of Governance, Risk & Compliance VW Credit, Inc. & VW Credit Canada, Inc. The VRM & Compliance Supervisor, along with their direct...

Incentives Specialist

Volkswagen Group of America - Herndon, VA

Role Summary: The Incentives Specialist is responsible for optimizing sales and incentive effectiveness for the National and Regional programs. The individual will develop and implement short and long-term selling strategies uniquely tailored to the sales plan, inventory levels and market conditions. Role Responsibilities: ...

Senior Corporate Communications Specialist

Volkswagen Group of America - Herndon, VA

Role Summary: The Corporate Communications Sr. Specialist will be responsible for providing consultative and administrative communications services and programs to educate, engage, inspire and reward colleagues in support of VW Credit, Inc. (VCI) corporate culture and goals. This includes creating and delivering consistent, timely, accurate, and internally branded...