Description
Position Description
JOB TITLE Veterinary Technician TEAM Hospital
FUNCTION, FAMILY Service Operations (Pet), Hospital Operations (Pet) COST CTR #: Varies
REPORTS TO Practice Manager JOB LEVEL B3 (PRC)
FLSA CLASSIFICATION Non-Exempt Exempt
STATUS Full-time Part-time
SUMMARY OF JOB PURPOSE AND FUNCTION
The Veterinary Technician supports the veterinarians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.
ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian's productivity. Lead communications with veterinarians and veterinary medical team to maintain the flow of patients.
Provide professional, efficient and exceptional service at all times. This includes performing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets.
Educate clients about Optimum Wellness Plans, preventive care, pet health needs, any diagnosis or treatment, hospital services and other issues.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts regarding duties of credentialed veterinary technicians.
Mentor other paraprofessionals in the hospital.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS
COMPETENCIES
Leadership
Personal Learning
Customer Focus
Peer Relationships
Action Oriented
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