Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. The VP of Multi-Carrier Solutions Business Roadmap Execution will lead all aspects of execution and delivery of the business roadmap, including sales support and communications, agency management, compliance, financial analysis, training, and broker operations of our multi-carrier distribution businesses including: Hella Health, CareFree Insurance, and the Medicare Support Center (MSC). These teams will focus on a multi-carrier direct to consumer distribution strategy and execution aimed at simplification of the customer experience in selecting and retaining Medicare and ACA plans through our advanced digital/ technology platforms, agency relationships, and retail footprint. You will make an impact by: * Bringing thought leadership to the development of the strategic plan and vision for the business * Overseeing sales support and communications, agency management, compliance, financial analysis, training, and broker operations functions, establishing best practices * Ensuring operational excellence in all facets of running a large organization with multiple cross functional partners in a matrixed environment * Ensuring quality relationships with other departments such as the Customer Success & Growth and Aetna leadership teams, IT, HR, and Finance that stretch across the enterprise * Ensuring that compliance, regulatory & legal requirements are being followed * Overseeing staffing operations and employee development & retention initiatives, including employee selection, onboarding, and training * Responsible for leadership development, succession planning, and driving engagement programs for the teams you oversee. Ensure development and mentorship of next generation of leadership talent * Supporting CVS Health in attracting, retaining, and engaging a diverse and inclusive consumer-centric workforce that delivers on our purpose and reflects the communities in which we work, live, and serve. Experience * 10+ years of experience in financial services, insurance experience preferred. * Familiarity with e-commerce and omnichannel distribution; experience with senior population a plus * Project management in data driven environment. * Operating in highly regulated environment, familiarity with HIPAA and CMS rules a plus Attributes * Ability to execute, and operate in a highly matrixed, complex environment * Accustomed to working with C suite leaders, Employers and carriers' decision makers, and to collaborate across different functional areas * Ability to perform analysis, identify emerging trends, risks and share learnings at all levels within the enterprise * Ability to develop talent and build high preforming teams Skills and Knowledge * Demonstrate strong communication, collaboration, and strategic thinking skills at local and enterprise level * Advocate internally and externally to promote the business and ensure success * Maintain entrepreneurial mindset * Demonstrate thought leadership and growth mindset We anticipate the application window for this opening will close on: 05/31/2024CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [ColleagueRelations@CVSHealth.com](mailto:ColleagueRelations@CVSHealth.com) If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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