Description
The Senior Clinical Informatics Analyst position specializes in design development, testing, implementation support, training, and quality assurance of Clinical Information Systems (CIS) throughout the enterprise.
Basic Qualifications
- Clinical background or licensure (RN, LPN) preferred
- Minimum 3-years Cerner (FirstNet/PowerChart) including direct support of provider and clinical staff end users
- Minimum 3 years' experience with Clinical Informatics, instructional design and/or analytics
- Cerner EHR experience preferred (FirstNet/PowerChart)
- Epic EHR experience preferred (ASAP/Clindoc) including direct support of provider and clinical staff end users
- Experience with e-learning platforms such as Adobe Captivate, Articulate Storyline 2 or Camtasia preferred
- Ability to compile, code and categorize, and verify information/data
- Ability to engage audiences and keep their interest at a high level
- Working knowledge of Emergency Department and Inpatient operations
- Strong collaboration and teamwork skills
- Experience with adult education, instructional design and curriculum delivery, required
- Proficient with Microsoft Office (Visio, Excel, Word, and PowerPoint)
- Demonstrates highly developed communication skills, including listening, inquiry and delivering clear messages both verbally and in writing.
- Ability to present in front of professional groups and leadership
- Strong organizational, coordination, and follow up skills
- Strong analytical and problem-solving skills
- Ability to adhere to time schedules to meet project deadlines
Essential Job Functions
- Provides technical expertise in implementing and utilizing CIS technologies to support Emerus clinical workflows throughout the enterprise and joint ventures
- Assist in ongoing collaboration efforts with operational, financial, clinical, and technical stakeholders to ensure optimal support of the CIS is achieved and maintained
- Provides CIS education program strategies, development, implementation, and support
- Provides clinical oversight and expertise into the design and validation of reporting tools.
- Provides planning, design, development and testing of supported clinical systems
- Supports CIS training environments
- Assists CIS test script development and testing of the EMR.
- Works with the Joint Venture partner on EMR build, structure, testing, and training in accordance to Emerus policy and structure.
- Supports the process analysis for optimizing clinical workflows, as necessary
- Investigates and develops clinical decision support (CDS) tools, within all the CIS, assisting the providers and clinicians, in the care of their patients
- Acts as a bridge between our field operations staff and our information Technology Teams
- Facilitates Emerus in engaging joint ventures and health informatics government entities, on behalf of Emerus, to ensure compliance with Promoting Interoperability (PiP) and merit-based incentive payment systems (MIPS) regulations within all CIS
- Remains current on all CMS requirement and regulations
- Assists with clinical data mining, analysis, and interpretation
- Assists in maintaining Change Management Structure with all CIS used in clinical operations
- Provides facility go-live support, independently, and serve as point of contact for on-going production maintenance/support and troubleshooting
- Provides customer support at a level consistent with Emerus' standard of excellence
- Responsible for development and maintaining of detailed workflow-based curriculum for designated CIS
- Supports and maintains an active super user program and facilitates end training via blended learning program
- Develops, facilitates, and supports proficiency measures for CIS training curriculums
- Designs, develops, and supports EU EMR training program that allows for optimal knowledge transfer for Go-live.
- Maintains the Emerus Learning Management System (LMS) and enrolls new end users.
- Develops, and delivers classroom and virtual style, as well as module-based training on assigned applications and projects
- Facilitates clinical system orientation training programs to physician, clinical and operational staff independently
- Develops and maintains E-Learning content and publishes to LMS platforms
- Serves as resource to defined facility based super users and other team members in development of their skill sets and CIS knowledge base
- Reviews Joint Venture EMR Change Notices and attends Joint venture CIS meetings to determine educational needs for end users
- Service as a EMR Knowledge expert.
Other Job Functions
- Provides support to the Clinical Informatics Director and the Chief Medical Information Officer
- Maintains confidentiality regarding information being processed, stored or accessed by the CIS
- Provide routine status reports of activities
- Prepares CIS materials and provides demonstrations to leadership, as required
- Serves as a resource to leadership
- Attend staff meetings or other company sponsored or mandated meetings as required.
- Overnight travel up to 60%
- Perform additional duties as assigned
- Maintains Teams and SharePoint site
- Works with and/or coordinates internal team meetings
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