Description
The Radiology Secretary receives and/or schedules patients for Radiology, MRI, Ultrasound, CT Scanning, Echocardiography, Mammography, Dexascan and Nuclear Medicine. The Secretary may be called upon to answer phones, perform order entry, exam scheduling, receive patients, contact physician's offices and assume the technical assistant role.
Job Requirements: Completion of basic medical terminology program preferred and willingness to expand vocabulary becoming familiar with radiology terminology. One year experience in a healthcare organization demonstrating business office functions preferred. Demonstrate basic computer and keyboard knowledge and skills; proficiency with word processing; typing proficiency minimum is 45 wpm. Demonstrated customer service skills – professional telephone and email skills, ability to interview patients with tact, patience and efficiency. Ability to prioritize duties and work as part of a team, work independently with minimal supervision and perform duties in a busy environment, working under pressure with time constraints using tact and diplomacy. Good written, oral, organizational and interpersonal skills, accurate spelling, grammar, arithmetic and English usage. Ability to effectively communicate with understanding, possess clear and legible hand writing. Ability to use office equipment such as a fax, copier, scanner and telephone systems proficiently.
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