Senior Sales Support Representative Job Listing at Kelly Services in Flower Mound, TX (Job ID 9306564)

Description

At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Senior Sales Support Representative to work at a premier medical technology company, Stryker, in Flower Mound, TX. With us, it's all about finding the job that's just right.

Payrate: $23.00 per hour
Location: Flower Mound, TX
Schedule: Monday – Friday 8:00 am – 5:00 pm

Why you should apply to be a Senior Sales Support Representative:

• Cutting-edge medical technology company
• Opportunity to provide top-notch service to sales representatives, project managers, and customers
• Collaborative and supportive work culture

What's a typical day as a Senior Sales Support Representative? You'll be:

• Generating and analyzing team huddle metrics to ensure compliance with service level agreements
• Collecting cross-functional feedback, relaying it to the team, and devising a plan for improvement
• Maintaining the Mobile Inventory, Van, and consignment orders
• Participating in third-party purchase order processing and invoicing
• Utilizing CRM and ERP tools for entering and booking orders
• Ensuring accuracy as the front line for data entry
• Troubleshooting the quoting tool for sales representatives
• Identifying and updating incorrect information in the CRM tool
• Reviewing and researching incoming parts orders
• Assisting in receiving returned products into the Returns inventory
• Coordinating shipments and pickups with customers, Project Managers, Sales Representatives, and Tech Support
• Providing price and product availability information to customers and sales representatives
• Offering product information and technical assistance
• Furnishing information on the status of equipment returns, sales orders, delivery schedules, and more
• Researching problems or questions for customers and internal teams
• Covering front desk processes when the receptionist is absent
• Performing other duties as assigned by the manager

This job might be an outstanding fit if you:

• Have experience in sales support or a related field
• Possess excellent organizational and multitasking skills
• Are proficient in using CRM and ERP tools
• Have strong attention to detail and accuracy
• Can effectively communicate with customers and internal teams
• Are familiar with front desk processes
• Have the ability to make decisions with operational impact

What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Senior Sales Support Representative today!
 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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