Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Associate Managing Consultant, Advisors Client Services, Strategy & Transformation (Serbian and English speaker) Associate Managing ConsulantOverview
Mastercard Advisors, the professional services arm of Mastercard, provides consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information and risk management) to financial institutions, merchants and governments worldwide.
With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.
• Are you motivated by developing new consulting models, leading to insights into issues and developing recommendations that add real value to clients?
• Have you led projects with teams with diverse skills and experience?
• Do you want to play a key role in driving a world beyond cash?
Roles and Responsibilities
Client Impact
• Manage deliverable development and workstreams on projects across a range of industries and problem statements
• Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
• Manage working relationship with client managers, and act as trusted and reliable partner Team Collaboration & Culture
• Develop sound business recommendations and deliver effective client presentations
• Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
• Lead team and external meetings, and lead or co-lead project management
• Contribute to the firm's intellectual capital and solution development
• Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Experience managing clients or internal stakeholders
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and in Serbian both verbally and in writing, other languages desirable
• Eligibility to work in Serbia, as well as apply for travel visas as required by travel needs
Preferred qualifications
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Experience coaching junior delivery consultants
• Relevant industry expertise
• MBA or master's degree with relevant specialization (not required)
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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