Description
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
Senior Associate - Production Support
24X7 Support
Mumbai - Airoli / Malad
Job Role:
- Provide desktop support as well as remote support
- Should possess knowledge of IT support processes.
- Knowledge of Linux/Unix Operating system, RDBMS, and Web technology would be an added advantage
- Understanding of Helpdesk environment would be preferred.
- Make sure all IT infra equipment are properly running and resolve/escalate if any failure occurs
- Reduce open tickets by fixing repetitive problems
- Communication / team player
- Multitasking
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Apply on company website