Description
Overview
The Vermont Department of Health (VDH) is currently seeking a Performance Improvement Manager to oversee the department's performance management and quality improvement initiatives. This position is located in the Planning Unit, within the Commissioner's Office. This position is a key liaison between department and agency leadership and the multiple divisions of the department. This work involves systems building and maintenance as well as project management skills towards large initiatives and projects that ultimately impact the health and well-being of Vermonters. You will work closely with leadership and staff throughout the department.
Ideal candidates for this position will be self-directed and can navigate emerging issues with tact and persistence. Ideal candidates will also have a strong understanding of performance management and improvement concepts and strong organizational skills, including project management, facilitation and leading department wide change. Awareness of, and a passion for, public health is valued but not essential.
Specific responsibilities of the Performance Improvement Manager will include:
• Oversee the health department performance management framework, systems and processes in alignment with the department's strategic plan and the State Health Improvement Plan. This includes scorecards, dashboards, population indicators, and program performance measures.
• Develop and implement the department's Quality Improvement Plan.
• Support staff across the department in conducting quality improvement activities, including access to training, tools, and other resources.
• Manage Public Health Accreditation to ensure the department meets national standards and continues to provide essential public health services in Vermont.
• Support efforts to increase data accessibility, equitable data collection, and meaningful analysis, including leveraging the department's performance management and improvement work to advance health equity.
• Serve as department liaison to the Agency of Human Services performance improvement director, State of Vermont Chief Performance Office, and other regional and national performance improvement networks.
• Manage and facilitate multiple cross-departmental workgroups, such as the Performance Management Committee.
Our vision: All people and communities in Vermont have equitable opportunities to achieve their highest level of health and well-being.
Our mission: Promote the physical, mental, and social well-being of people in Vermont by advancing equity, protecting against disease and injury, and preparing for health emergencies.
Our values:
• Equity: We aim to center health justice and address racism and all forms of oppression in our programs and policies, our approach to collaboration, and how we build and nurture our workforce.
• Collaboration: We engage with staff and partners to understand complex problems and design responsive solutions.
• Inclusion: We support a culture of belonging and diversity where people are valued, trusted, and able to be their authentic selves.
• Harmony: We endorse a balanced, thoughtful, and intentional work environment that allows employees to care for themselves, their families, and the people they serve.
• Data: We strive for scientific excellence and cultural responsiveness in the collection, analysis, sharing and use of data
Telework opportunities: The Department of Health supports a hybrid work environment. Upon hire, employees work with their supervisor to create a schedule that aligns with the business needs of the unit. We believe a hybrid work environment promotes autonomy and allows for increased flexibility and greater work/life balance.
Who May ApplyThis position, Performance Improvement Manager - Limited Service (Job Requisition #50352), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.
If you would like more information about the duration of this position or other details, please contact katie.stetler@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental FactorsDuties are typically performed in a standard office setting. Some travel is required for which private means of transportation should be available. Incumbents may need to work evenings or weekends and speak before public groups.
Minimum QualificationsBachelor's degree in public health, public administration, community planning or a related field AND three (3) years of progressively responsible experience in program management and quality/performance improvement within a government, clinical, or educational environment where activities included at least two of the following: program planning and evaluation, quality improvement projects, program management and data analysis.
OR
Master's degree in public health, public administration, community planning or a related field AND two (2) years of progressively responsible experience in program management and quality/performance improvement within a government, clinical, or educational environment where activities included at least two of the following: program planning and evaluation, quality improvement projects, program management and data analysis.
Preferred QualificationsExperience in project management, accreditation compliance, or quality improvement
Experience facilitating meetings and leading large work groups
Experience in quantitative data analysis and reporting
Excellent written communication skills
Understanding of health equity and the social determinants of health
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.Apply on company website
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