COMPUTER RESC SPEC 2 (Computer Resources Specialist) Job Listing at University of California in Davis, CA (Job ID 70134)

Description

Department Description

Department Purpose            

Reports to the IT Manager for general supervision. This position is one of a team of IT support staff providing desktop support, security, software, and configurations for approximately 700 computers and 475 faculty, staff, and students in the academic departments of Animal Science and Nutrition, and the Food Chain administrative cluster. Duties center on the support of mission critical instruction, research, and administration.

Job Summary

Under direction of the IT Manager of the Food Chain Cluster, provide IT support and website maintenance for designated unit/department. Responsibilities include desktop set‐up and support, network administration, audio/visual and videoconferencing support for teaching and events, and website maintenance. Install and maintain software; configure systems; document methods; install and troubleshoot basic client‐based network hardware, printers, switches, NICs and NAM problems. Design, develop, and maintain website content using web content management systems. Create and prepare graphics, photos, videos, and other content for unit websites.

Position Information

Apply by Date                      

June 24th 2024

Salary Range                        

$31.04/hr. - $42.94/hr.

Appointment Type                   

Career

Number of Positions

1

Percentage of Time                 

Full-Time, 100%

Shift Hours                               

Manager will advise

Location                                   

Davis, CA. 

Union Representation              

Yes – TX

Benefits Eligible                       

Yes

PHYSICAL DEMANDS          

• This position may involve working on computer equipment weighing up to 25 pounds in awkward positions and moving and lifting furniture weighing up to 50 pounds in addition to pushing a cart loaded with computer equipment between buildings or floors. 

• Work underneath desk furniture on occasion

WORK ENVIRONMENT

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

https://ucdavispolicy.ellucid.com/documents/view/271

• Work in an area where there is noise from foot traffic, equipment and conversations.

• Work occasional overtime to meet operational needs.

• Work underneath desk furniture on occasion.

QUALIFICATIONS

Required:

Minimum Education/Experience

• Experience providing desktop support (installation, support, and problem resolution) for Windows, Mac, and Linux systems.

• Experience and technical skills in the use, installation, configuration, troubleshooting and repair of computer hardware and software for desktops, laptops, and mobile devices.

• Experience to provide support for Microsoft Active Directory and Group Policy Objects.

Minimum Knowledge, Skills, and Abilities (KSA)

• Skill to research, analyze, understand, and apply literature and resources to solve desktop hardware, software, and connectivity problems.

• Knowledge, experience, and skills in digital photography and videography and the ability to take/record, edit, enhance, and optimize photos and videos to be used on websites.

• Skill to support network systems and services including domains, system security, backup and recovery, monitoring, and troubleshooting.

• Basic understanding of ICMP, TCP/UDP ports, DNS, DHCP, HTTP, FTP, POP, and IMAP.

Preferred:

Preferred Education/Experience

• Experience with web content management systems such as SiteFarm (Drupal) and WordPress.

• Advanced technical knowledge of and experience with web site usability, accessibility, security, responsive design, and performance testing.

• Experience providing support for email services in a Microsoft Exchange environment.

• Experience with system imaging software for rapid workstation deployment.

• Experience with cloud computing concepts and applications.

Preferred Knowledge, Skills, and Abilities (KSA)

• Time management and multitasking skills necessary to handle work in a high volume, fast turnover environment.

• Knowledge of University operations and the software applications used to support this business operation.

• Diplomatic communication & interpersonal skills to provide technical support.

SPECIAL REQUIREMENTS

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. 

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. 

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. 

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.