University of California Job - 31183509 | CareerArc
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Company: University of California
Location: San Francisco, CA
Career Level: Associate
Industries: Government, Nonprofit, Education


At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

UCSF Benioff Children's Hospital is ranked as one of the top children's hospitals in the nation by UC News & World Report. Our hospitals care for more than 15,000 inpatients each year with 250,000 outpatient visits. Benioff Children's Hospitals supports many nationally recognized programs for children and their families including the Fetal Treatment Center, Pediatric Heart Center, Pediatric Brain, Hematology/Oncology and Transplant programs Our multidisciplinary team of compassionate, experienced clinicians specializing in children's health provide leading edge care to patients and their families across Northern California and nationwide. In addition, Benioff Children's Hospital delivers care for many closer to home through its network of specialty care centers and partner hospitals across the Bay Area.

The Betty and Irene Moore Women's hospitals delivers more than 3,000 babies a year partnering with other subspecialists including maternal-fetal genetics, fetal surgery and state of the art imaging to provide care and advanced treatment for women with normal and high risk pregnancies. We are tackling maternal health across many fronts from conception to advanced fetal screening and multi-disciplinary high risk care for mothers and their babies.

Job Summary

At the direction of UCSF planning leadership, the Sr. Strategy Analyst, will perform detailed business analysis and design industry-based methodologies, developing business-based solutions to address business initiatives and problem statements.

Applies advanced knowledge of business development to lead and facilitate strategic growth projects and initiatives. Drives initiatives that leverage technology and standardize processes.

Required Qualifications
  • Four years of directly related experience
  • Bachelor's Degree in related area and / or equivalent experience / training
  • In-depth knowledge of business intelligence functions, advanced analytics, industry standards and best practices
  • Advanced knowledge and skill in internal databases, BI applications, tools, and systems
  • Advanced analytical, critical-thinking and problem solving skills to assess complex issues and develop effective solutions
  • Advanced planning, project management, change management, and process improvement skills
  • Advanced interpersonal skills to lead and work collaboratively and effectively with multi-disciplinary, cross-functional teams
  • Advanced written and verbal communication skills, including ability to positively interact with executives, providers and staff at all levels
  • Advanced ability to develop comprehensive reports, summaries, and presentations to a variety of audiences
  • Advanced proficiency in Microsoft Office software and database applications (Word, Excel, PowerPoint, and Access)
  • Demonstrated leadership skills to motivate and influence others
  • Ability to achieve measureable results in a diverse stakeholder landscape balancing competing and conflicting interests
  • Ability to serve as an advanced technical leader providing advice, counsel, and analysis on business intelligence issues
  • The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications
  • Master's Degree in related area and / or equivalent experience / training

  • N/A

Living Pride Standards

Service Excellence

  • Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
  • Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
  • Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
  • Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
  • Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
  • Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

  • Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
  • Picks up and disposes of any litter found throughout entire facility.
  • Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
  • Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
  • Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Health locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

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