IT System Admin - JOURNEY Job Listing at Bellevue College in Bellevue, WA (Job ID 13476)

Description

Position Summary  

This position is in the Information Technology Services (ITS) Division. The System Administrator - Journey reports to the Director of Infrastructure and works collaboratively with members of the Information Technology Services Division, internal members within their own department, and the college community as a whole.

This position is responsible and/or involved with recommending, designing, implementing, supporting, managing and troubleshooting enterprise-level applications and services as well as the underlying technologies that may include database, storage systems, internet services and authentication technologies. These information systems improve the college's technology services while aligning with the college's mission and goals.

This position is responsible for maintaining the integrity of the network, servers, and services. As an on-site final tier escalation point, it is expected that this position be available to assist all other technical workers and solve all problems assigned – through research, discussion and vendor support, if necessary.

Pay, Benefits & Work Schedule  

Position Salary Range: $87,432/year - $117,588/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

The Information Technology Services (ITS) division is comprised of six departmental teams: The Office of the Vice President, Digital Media Services, Infrastructure, Integration, Technical Support Services, and Office of IT Business Operation. 

ITS supports all campus computing – both academic and administrative. It manages networking, servers, performance and quality of all college websites, the web portal, software and application development, as well as data and administrative system support. ITS provides in-person workshops and training to faculty and staff and offers an array of video production services live streaming for campus events, videotaping and post-production, as well as producing original programming to support college activities.

The Infrastructure Team provides core enterprise services and IT infrastructure for the college's information systems. The team ensures the college's digital information, technology services and enterprise systems are strategically planned, implemented, tested and supported to meet the technology needs of students, staff, and faculty.

Essential Functions  

• Supports, maintains, and enhances existing, high risk and impact, mission critical servers/services. Analyzes and resolves very complex problems such as multiple product problems, dump analysis, or major conflicts caused by a new hardware or software version.
• Resolve incidents and conduct root cause analysis of critical outages.
• Monitor servers and services for health and upcoming maintenance and industry news for critical information.
• Utilizes emerging and evolving technologies to address enterprise, operational, and tactical requirements in alignment with current and future business needs.
• Efficiently schedule and prioritize multiple projects and tasks concurrently, ensuring they are completed on time and within budget.
• Write documentation, either independently or collaboratively.
• Offer expert enterprise architecture guidance, support, and coordination to both customers and IT project teams.
• Investigate and repair network, server and/or enterprise application problems or outages as a member of the Infrastructure Team (final escalation point for all network and server issues). Issues often involve major, enterprise-wide systems, such as Internet access, e-mail, Active Directory, DNS, campus-wide network infrastructure etc.

Minimum Qualifications  

• Bachelor's degree in computer science (or similar) or four years' experience as a system administrator or network administrator.
• Ability to create, manage, and work with multiple system platforms that operate within the same environment.
• Proficiency with managing network systems and devices such as Juniper, Dell, HP, Fortigate (ex: routers, switches, firewalls, and access points

Preferred Qualifications  

• Able to identify opportunities to improve enterprise-level systems to support business processes and utilize emerging technologies.
• Able to apply emerging and evolving technologies to current and future business needs at the enterprise, operational and tactical levels.
• Knowledge of key regulatory requirements and guidance relating to enterprise architecture.

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 02/7/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity and equity
• Complete the Job Questionnaires if applicable

Contact: 
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu.

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