Description
Senior Specialist B2B Payment Analyst, USA
Maybe you have stopped by for a coffee, fueled your car or grabbed something to eat on the go. Then you know Circle K's mission. Making everyday life easier for people all over the world. We have grown into a successful global company with over 14,000 stores in 25 countries, serving more than 6 million customers each day. In all, we have more than 120,000 people working at our stores and support offices.
A part of this journey is our payment services, integrated in our core business, enabling sales and an easy customer experience. With this our commercial customers enjoy secure and efficient purchase of products and services, as well as easy administration and control of their usage. Technology is constantly evolving, enabling new customer experiences and value propositions. Within payment and sales there are more opportunities for innovation than ever. With Circle K's unique position, we believe we will continue to win and live up to our vision of becoming the world's preferred destination for convenience and mobility.
For this we need exceptional people that everyday work to support our B2B business to deliver world class services enabling Commercial sales. To support our growth ambitions in USA, we are looking for a Senior Specialist B2B Payment and Sales enablement USA.
The Senior Specialist B2B Payment Analyst, USA role
In this role, you will report to Senior Manager B2B Payment and Sales enablement USA and be part of our Global B2B Mobility and Sales team, working closely with key stakeholders across the organization. Together with our team of experts, you will play a key role in securing professional payment services for our commercial customers in USA.
We are looking for a candidate that enjoys working in the intersection between business needs and technology, addressing the end-to-end value chain for B2B payment. The role requires cross functional management both within USA and globally.
As Senior Specialist B2B Payment and Sales Enablement USA you will be hands-on working with B2B payment operation in USA. Areas to cover include acceptance and issuing of Circle K's B2B/ fuel card offering, acceptance of 3rd party B2B/ fuel cards at Circle K, payment operational excellence, and project management for improvement initiatives.
Key responsibilities
Implement Circle K`s strategy for B2B payment in USA and deliver professional B2B payment services:
- Own and drive continuous improvement of US B2B payment operations.
- Support management of Circle K Pro program , from long-term strategy execution to weekly operation.
- Support management and optimize 3rd party B2B card acceptance.
- Working closely with Circle K's technology teams secure professional B2B payment services end-to-end.
- Establish SLAs and supporting monitoring of payment services for B2B customers.
- Oversee technical development as a key business stakeholder and ensure way of working as one team.
- Streamline payment and settlement processes, including reporting and analytics.
- Identify, define, and drive improvement initiatives
- Be a strong stakeholder and contributor to the US B2B commercial teams and local business units.
- Manage key functional stakeholders and other internal and external key interfaces.
Previous experience
- Experience as an analyst, working with data modelling is required.
- Experience with continuous improvement/ Lean, project management, business development, P&L and/or operational responsibilities is required.
- Experience from payment, fuel and/ or fleet card industry in USA is beneficial.
- Experience with defining business and product requirements and software development cycles is beneficial.
- Ability to structure complex issues, identify solutions, operationalize, prioritize and execute on agreed actions is required.
- Experience with working in a complex multi-stakeholder environment is beneficial. Able to understand technical and business requirements and translate them into solutions.
- Strong collaboration and communication skills are important. It is important to have the ability to simplify complex content to easy understandable messages for relevant stakeholders.
- +3 years relevant experience.
Core competencies.
- Result driven and action oriented.
- Proactive, self-managed, and adaptable with a positive attitude in a fast-paced working environment.
- Keen interest in technology in combination with a commercial mindset.
- Ability to bridge business and technology.
- Relating, networking, and influencing.
- Personal integrity, honesty, resilience, and desire to work as one team.
- Proficiency in MS software (Word, Excel, PowerPoint, and Outlook), Smartsheet or other similar project management tools.
Education profile
- Bachelor's degree or similar in relevant degree or demonstrated results with relevant experience.
- Fluent in English (oral and written)
- Proficient in management presentation
Expected Work Location
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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