
Description
Job Description
Senior System AnalystAs part of the Workforce Management team, your role will be to act as the liaison between the business, vendors, and technical teams to gather/document requirements, lead testing efforts (both QA and oversight of UAT), serve as training technologist, and develop a deep understanding of all workforce management products to guide their evolution within a large retail environment.
Responsibilities:Understand, document, communicate and test functional requirements for SaaS and custom-developed solutions
Coordinate issue tracking with internal teams and vendors
Coordinate technical aspects of training for regional teams during rollout of new systems
Responsible for system administration and configuration of SaaS solutions
Participate in/lead testing of regular product updates (e.g., monthly, quarterly)
Evaluate requested changes for each solution and their impacts across a suite a tools
Ensures data integrity through process improvement, audits, uploads, maintenance, and documentation
Supports and participates as a project team member in ongoing implementation projects
Provide technical and functional support of SaaS products for the business operations teams
5-7 years IT experience, with specific QA/business analyst experience
Strong communication skills (verbal, written and presentation)
Highly organized and extremely attentive to detail
Ability to prioritize and work with deadlines
Ability to work with minimal supervision
Strong interpersonal skills with ability to work as a member of cross functional teams
Strong troubleshooting and analytical abilities
Annual bonus
Private medical care
Multisport
English lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6
Trainings & possibility to develop skills in a wide international environment
Covid-19…
Nowadays our teams are working remotely. Traveling to office is expected occasionally.
When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.
Check who we are here: https://youtu.be/td-QGnNnvW0
Interested?
We encourage you to apply.
We know great companies are built from within, by great people like you. Come grow with us!
We´re looking forward to your application.
Apply on company website