We are looking for Avaya Consultant for an immediate need. This is a client facing role & the candidate will have regular interactions with various client managers.
Administration and Maintenance of S87xx servers
Administration and Maintenance of Avaya Media Servers and Gateway
Administration and Maintenance of Avaya LSP and ESS setup
Knowledge of CCE Administration includes Vector VDN hunt group Agents and EAS
Maintaining Voice Devices Inventory for all sites
Drive Patch Management for all sites
Updating Site Level Drawing and Document for all Sites
Managing and Administering our Private TIE and Public Trunk DID Administration and Maintenance of IVRs
Channel Allocation in IVR as per the business requirement
Problematic IVR channels to be identified and rectify the problem
Coordination with multiple stake holders Third party Vendors for breakfix
***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.
Technical SkillsSNoPrimary SkillProficiency Level *Rqrd./Dsrd.1LSPPL3Required2Avaya CMSPL3Required3Avaya Voice Portal/IRPL3Required
* Proficiency LegendsProficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
Employee Status : Fixed Term Contractor
Shift : Day Job
Travel : No
Job Posting : Jan 08 2020
About CognizantCognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
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