Cognizant Job - 35460494 | CareerArc
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Company: Cognizant
Location: Summit, NJ
Career Level: Associate
Industries: Technology, Software, IT, Electronics

Description

Cognizant is hiring for "Lead/Senior Storage Admin"- Summit - NJ. Interested candidates who are willing to relocate within the USA can apply. Relocation assistance will be provided


Note:“Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.”


Storage Lead

·         Lead a team responsible for a diverse set of storage technologies (SAN, NAS and object storage) and enterprise backup solutions globally.

·         Excellent understanding of administration and configuration of distributed storage technologies – including SAN, NAS, DAS, RAID, SCSI, Fiber Channel, FCoE.

·         Work closely with BMS tower leads, network engineering, security and core infrastructure teams to plan and execute against a broad array of business and product needs leveraging existing tooling and infrastructure

·         Manage daily system and process escalations

·         Lead and coordinate all Storage related escalations (P1, P2) incidents

·         Manage communications about escalated issues with other staff and with BMS IT Infrastructure Hosting  in a timely manner

·         Research and investigate escalated cases and route to the best resource

·         Closely interact with BMS Application Management teams to diagnose escalated issues

·         Ensure team meets or exceeds service level agreements (SLAs) and BMS customer satisfaction ratings

·         Drive efficiency while leveraging automation and innovation

·         Provide proactive Capacity planning, forecasting/asset lifecycle management to BMS IT Storage Infrastructure Lead

·         Balance the need to “keep things running” with allocating time to long-term, high-impact projects

·         Maintains in-depth technical knowledge of all existing products and new products deployed

 

Skills and Qualifications:

·         8+ years of Industry experience managing complex global storage operations

·         Expert in administration of the following

o   IBM flash arrays

o   Dell EMC Unity

o   Brocade fabric switches

·         Business acumen for making decisions based on relationships while managing Storage Technical Subject Matter Experts

·         Excellent communication skills (written and oral)

·         Excellent time management and task prioritization skills

·         Exceptionally motivated and motivational

·         Extreme attention to detail

·         Steady composure in the face of difficult situations

·         Providing regular, actionable feedback to Support team members

·         Maintaining open communication channels within the Support team

·         Serving as the voice of the customer and working with cross-functional internal teams to improve Storage Service capabilities


Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment


Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission.  Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service. 



Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Oct 30 2020

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.


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