The team works on keeping Maps Data current and reflective of real world changes. They work on issues submitted by end users of Maps or tests the location results of user queries submitted via Search (Web) or Maps interface.
The Policy and Documentation Specialist will be responsible for developing new policies or suggesting changes to existing policies based on feedback from operators or direction from the Policy team. They need to have familiarity with Geodata systems in general and data modelling policies. They are expected to display critical thinking, analytical skills, high attention to detail, technical writing and strong communication skills.
Role & Responsibilities
Understand intent behind policies, constraints, and relationships with data models and workflows, and find optimization opportunities toward improving accuracy & minimizing misinterpretation of policies through simplification and clarity of policy documents.
Document and prioritize suggested clarifications and optimization of existing policy.
Research and draft high quality documentation that can aid the Policy Core Team when a new policy is being developed.
Transfer approved policies into the internal tools and publish policies to the relevant Knowledge Bases.
Conduct data analytics to measure the need and impact of a policy and the frequency of application.
Resolve policy clarifications raised by various teams via forum requests
Work with the operations team to identify / develop key policy gaps and suggest potential resolutions / updates
Participate in policy change discussions with the client - create training materials for any changes / updates
Should coordinate and undertake research, analysis and reviews associated with relevant policy issues, identify emerging issues and support the delivery team
Experience / Skills
2+ years of experience
High school graduate or equivalent
Technological savviness - able to quickly understand Maps, Mapmaker related products which are technical in nature
Comfortable with a rapidly-changing environment
Strong problem-solving skills and excellent attention to detail
Resolve disputes raised by operations team and work effectively with all related stakeholders
Should possess good analytical and research skills, and be able to think beyond the norm
Should have excellent written skills
Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jul 31 2020
About CognizantCognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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