Specialty Pharmacy Liaison - Full-Time
Central Maine Medical Center
Description: As a full-time, non-exempt, Comprehensive Pharmacy Services (CPS) Specialty Pharmacy Liaison, you will provide customer service and expertise to patients or providers regarding specialty pharmacy enrollment, prescription processing, benefits inquiries, prescription status inquiries, and any other question as it pertains to their account. This includes communicating with the clinic staff to obtain the number of patients scheduled for appointments, determining their insurance coverage by accessing the electronic medical record (EMR) greeting the patients and providing verbal and written information about the specialty pharmacy program. The Specialty Pharmacy Liaison Technician will also communicate with the clinic staff for the opportunity to provide more detailed information about the program and provide a Welcome Packet to patients in the clinic treatment room if requested by the patient or provider. The Specialty Pharmacy Liaison Technician works under the direct supervision of the pharmacist.
Schedule: This position will work 40 hours per week, Monday-Friday from 8:00am-4:30pm.
About the Facility: The Outpatient Pharmacy is located inside Central Maine Medical Center. Services include medication counseling, medication therapy management, immunizations, prescriptions delivered by mail, over-the-counter products, non-sterile compounding, a specialty pharmacy, and 340B inventory management. The CMMC pharmacy participates with most insurance plans and provides exclusive dispensing services to Central Maine Healthcare employees. Comprehensive Pharmacy Services (CPS) has partnered with the hospital to manage the day to day operations of this pharmacy. This position is an employee of CPS.
- High School Diploma or GED
- No previous experience required, willing to train
- Previous experience in customer service, as a pharmacy technician in hospital or retail, or as a medical assistant preferred
- ME Licensure/Registration/Certification requirements
- Proficient computer skills including experience using Microsoft Office
- Effective communications skills; verbal and written
Benefits: All employees enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match. Full Time employees are also eligible for a comprehensive benefits package, including Medical, Dental and Vision Insurance, Paid Time Off (PTO) Program, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts and more.
CPS Requirements: All employment offers are contingent upon successfully passing a background check, drug test and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired. This applies to internal transfers and status changes for internal CPS team members. Comprehensive Pharmacy Services is also committed to a safe and drug free workplace. The use of marijuana for medical purposes accompanied by a prescription, even if permitted by state law, will not be considered acceptable for purposes of explaining a positive lab test result for marijuana.
About CPS: Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, Comprehensive Pharmacy Services, LLC is one of the nation's largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS helps clients tackle a variety of complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy. CPS helps healthcare leaders drive best in class pharmacy operations through skill, expertise and proprietary technologies. For more information, visit https://www.cpspharm.com/.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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