Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. CVS Health is currently hiring for a high-performing Executive Administrative professional to provide support to the Senior Vice President, CPO for Aetna. As the Executive Assistant, you must be a motivated self-starter with the ability to work independently with limited direction and supervision. Your proactive approach allows you to take on responsibility and a willingness to tackle assigned and non-assigned duties. As a ‘Strategic Partner' to your executive, it will be imperative that you have a good understanding of the business and the executive's role & responsibilities. *Hybrid position – Tuesday, Wednesday, and Thursday in-office in Hartford office are required as well as ability to be flexible for other in-office days.* *Key Responsibilities* • Executive Calendar & Contacts: Maintain the integrity of executive's calendar by managing time most effectively, allowing for transition between meetings and ensuring appropriate meeting format (in-person, video, direct call). • Review meeting requests with executive and schedule approved meetings. • Continuously review schedule to ensure it reflects calendar guidelines and business priorities, manage cadence of standing meetings in a thoughtful manner. • Review daily meeting details to ensure agenda, time-zone sensitivity, pre-read and briefing are included, and required participants have accepted at least 48 hours in advance. • Provide briefing and background materials to executive for key meetings in appropriate format as requested. • Escalate calendar questions/conflicts for guidance and ensure timely resolution. Proactively communicate calendar changes and approval requests with executive. • Facilitate weekly calendar meetings with executive and Chief of Staff to align on short and long-term priorities and prep. • Executive Proxy & Correspondence: Act as proxy for communications and approvals; as authorized and appropriate. Answer general questions; refer/redirect routine matters to other parties, as appropriate, and follow-up to ensure proper disposition. Resolve issues within specified policies and guidelines. Determine when executive action is required, provide insight and recommendation(s) as appropriate. • Leadership Meetings & Events: Work with executive and Chief of Staff to understand agenda and requirements. Plan ahead to ensure effective and efficient management of leadership meetings & events. Throughout event planning, keep safety and health top of mind. Send meeting invites (well in advance) to block time on leadership/participant team calendar. As necessary, partner with Events Team on budget and contract. Confirm optimal meeting rooms, hotel accommodations, meal locations, catering, IT support/requirements, team activities and giveaways, etc. • Travel: Effectively manage travel plan and logistics, become familiar with executive travel preferences and execute accordingly. Plan ahead to book flights, hotel accommodations, ground transportation, and arrange meals, etc. Coordinate travel plans with other leaders/support teams as needed. Monitor travel and anticipate changes needed based on delays or other factors. • Executive Expense Reports: Manage accurate and timely processing of CVS Health business expenses. • Other Projects: Provide support on special projects as needed. • Organizational Alignment & Relationship Building: Actively participate in CVS Health's cross-functional network for Executive Administrative Assistants and be a vibrant participant and value to the community of EAs. Helping to support the community of world-class EAs by onboarding and mentoring new EAs and sharing your skill and talents as a back-fill when peers go on holiday. *Who you are* • You see yourself as a “strategic partner” to your executive. • You leverage your strengths and exemplify behaviors that are critical to success in this role. • You have an agile mindset, are self-motivated and thrive in an ambiguous, fast-paced environment. • You work well independently and collaborate successfully cross-functionally to achieve desired business outcomes. • You bring positive energy and are natural at building trusted relationships across the organization with utmost integrity and professionalism. • You think bigger/broader than the role itself. You challenge the status quo and provide a unique perspective on how we can do things differently. You leverage your strengths, share your ideas and champion change for continuous improvement. • You think creatively and calmly when it comes to quick and unplanned changes in schedule or priorities • You excel at managing time, multi-tasking, connecting dots, understanding the big picture and demonstrating a high attention to detail. • You are proactive, extremely organized, well prepared, and operate with a strong sense of urgency to all levels of inquiry • You communicate effectively (verbal & written) with all levels of Executive/Senior staff and stakeholders • You demonstrate tact, diplomacy and practical knowledge of company policies, practices and procedures • You are curious, have a strong business acumen, and exercise sound judgement and decision-making. • You are trusted with highly sensitive and confidential matters/materials. • You are highly organized, and a master proofreader. • You love technology, you are a master at using it and you are enthusiastic about helping others (i.e., your executive) achieve mastery to accelerate efficiency and productive. *Required Qualifications* • 7+ years' experience in administrative environment with Executive Assistant (EA) or equivalent experience • 5+ years' experience with Windows desktop computer applications: Word, Excel, PowerPoint and Microsoft Team and collaborative tools. • 5+ years' experience core competency in managing executive travel, email, calendar, and contact list, budget and expenses. *Preferred Qualifications* • Past work experience in the health care industry. • A minimum of 4+ years supporting at SVP level or higher *Education* Bachelor's Degree or professional work experience. *Pay Range* The typical pay range for this role is: $21.01 - $51.54This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit [jobs.CVSHealth.com/benefits](https://jobs.cvshealth.com/benefits) CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [ColleagueRelations@CVSHealth.com](mailto:ColleagueRelations@CVSHealth.com) If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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