Description
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. *POSITION SUMMARY*: The Executive Director for Process Excellence & Innovation will play a critical role as part of the senior leadership team of the M&A Integration Group, spearheading transformative initiatives with a focus on value creation throughout the enterprise to elevate our operational effectiveness. This leader will direct the development of Excellence & Innovation value creation and strategy execution plans, partnering with enterprise shared service teams and business units to identify and execute on these programs. *KEY RESPONSIBILITIES INCLUDE:* * Develop and implement a comprehensive process improvement strategy that aligns with the organization's goals and objectives. * Hire, lead and mentor a high-performing team dedicated to continuous improvement, innovation, and the successful execution of projects. * Recruit, train, mentor, coach and develop collaborative leaders across the organization that will identify, prioritize, and execute value creation and/or strategy execution projects to create an exceptional return on investment. * Collaborate cross-functionally to identify, prioritize, and implement innovative solutions that contribute to overall operational excellence. * Coordinate with stakeholders to plan, prioritize, resources and manage program financials while engaging senior leadership on the health of the programs and/or platforms. * Establish clear objectives and monitor key results that identify progress towards the achievement of our goals and their link to business outcomes. * Harness advanced data analytics to identify opportunities for efficiency gains and operational optimization across various functions. * Leverage automation solutions to enhance process scalability, improve quality, and reduce manual intervention to accelerate significant value. * Establish a robust reporting framework to provide actionable insights, fostering data-driven decision-making at all levels; including maintaining a dashboard that encompasses project-level metrics for regular reporting. * Administer a project valuation methodology, forecasting financial contributions in collaboration with finance, project teams, champions, process owners and business unit leadership. *REQUIRED QUALIFICATIONS: * * 5+ years developing & implementing process improvement programs with verified value created. * 10+ years of people leadership experience, including team development and staff accountability. * Expertise in portfolio development, program execution and change management frameworks. * Expertise in program level financials, including acquiring project-level investments, budget management and delivering finance-verified program value. * Significant experience working in a large, heavily matrixed organization – preferably in healthcare * Exceptional leadership and collaboration skills with the ability to inspire and guide teams towards achieving strategic objectives. * In-depth knowledge of best practices in process improvement, innovation, and change management. * Strong knowledge and application of core, adjacent, and disruptive innovation principles, methods and practices * Expertise in Project Management software & MS Office Tools (i.e. PPT, Word, Excel, Teams) *PREFERRED QUALIFICATIONS:* * Lean Six Sigma Black Belt * Project Management Professional (PMP) * Master's degree *EDUCATION:* * Bachelor's degree *Pay Range* The typical pay range for this role is: $131,500.00 - $303,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit [jobs.CVSHealth.com/benefits](https://jobs.cvshealth.com/benefits) We anticipate the application window for this opening will close on: 09/27/2024CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [ColleagueRelations@CVSHealth.com](mailto:ColleagueRelations@CVSHealth.com) If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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