Description
Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Join our Team as an Operations Supervisor in Indianapolis, Indiana!
Make more than a Living, Make a Difference
Our Benefits:
- Low-Cost Medical, Dental and Vision Insurance
- 19 days of Paid Time Off the first year
- 11 paid holidays
- Retirement savings plan with employer match up to 5%
- Flexible spending accounts
- Paid short-term and voluntary long-term disability
- Group Term Life and AD&D Insurance
- Voluntary term life insurance
Duties & Responsibilities
- The Operation Supervisor, WFD is responsible for the management of the assigned staff, including, implementing, and sustaining programming, and presentation as required. Provides supervision to Career Coaches in the areas of Outreach/Recruitment, Assessment/Eligibility, work readiness skills and the development of basic remedial skills in math and reading to program for participants. This person will provide support and assistance in meeting personal and team goals related to the program.
- Coaches, mentors and develops direct reports; ensuring the department is able to respond to current and future business opportunities and challenges.
- Support and provide individual training to staff. Complete training as required.
- Provide technical assistance and guidance to direct reports with regard to quality services, innovative practices, policy and procedure.
- Assist program Career Coaches in reaching goals established in Contract or Statement of Work.
- Assessment/Eligibility of participants per project plan.
- Maintain case records detailing service needs and activities/arrangements for their fulfillment, according to data-management procedures established by program management and the funding sources.
- Deliver skills training in software applications, work readiness skills and the development of basic remedial skills in math and reading. Develop presentation and facilitation skills to engage staff in meeting program goals.
- Deliver program curriculum/objectives in classroom/simulated workplace environment.
- Identify and recruit target population of clients.
- Data and paperwork management.
Qualifications
- Related Bachelor's degree, from an accredited College or University required.
- Past experience working with the targeted population. 4+ years relevant work experience. Two to three years in leadership or management role with significant supervisory duties and responsibilities.
- Ability to exercise good judgment independently, in various situations and environments, and under varying levels of stress. Strong written and verbal communication skills; organizational and time management skills. Demonstrated proficient in using Microsoft Office applications or online database tracking systems. Demonstrated ability to work with adults and older youth in varied capacities and settings to help them learn and grow. Ability to cultivate trusting relationships with adults, older youth and their parents, teachers, and community members. Ability to maintain a leadership role with the staff and job seekers to motivate and influence positive behaviors. Excellent verbal and written communication skills. Knowledge and or experience with classroom management techniques.
- Must have appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. Must meet state criminal background check requirements.
- The environment is an open office/classroom type facility that is reasonably clean and comfortable. The incumbent is in a non-confined setting in which he/she is free to move about. The position requires that the incumbent spend time writing, typing, speaking, listening, lifting (up to 25 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Must be free of communicable diseases as required by the state and to the extent that knowledge is attainable under the law.
About Our Workforce Programs:
Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.
Our Program Location:
Eckerd Connects | Workforce Development
4410 Shadeland Avenue
Indianapolis, IN 46226
Connect with Us Video: https://www.youtube.com/watch?v=H0Qtn-KpLpc&t=2s
Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/workforce-development/
Copy & paste the link into your browser for more program information: https://eckerd.org/jobs-training/one-stop-centers/
In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Services Dial 711. Submit Request: https://eckerd.org/about-us/contact-us/
Know Your Rights: Workplace Discrimination is Illegal
Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/posters
Copy & paste the link into your browser: https://www.dol.gov/agencies/ofccp/self-id-forms
Eckerd Youth Alternatives, Inc. ("Eckerd Connects") is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran.
Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.
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