UMEC Program Manager for Mentoring Job Listing at Gonzaga University in Spokane, WA (Job ID 21264)

Description

The Program Manager for Mentoring in the Unity Multicultural Education Center (UMEC) is primarily responsible for overseeing BRIDGE (Building Relationships in Diverse Gonzaga Environments), Act Six, and Unity Scholars. BRIDGE is a first-year mentoring program for students with underrepresented identities (e.g. first generation, low income, LGBTQ+, students of color, etc.) that begins with Pre-Orientation the week before fall classes and continues throughout the academic year. A contractual agreement with the not-for-profit organization Degrees of Change, Act Six is a full-need and highly competitive scholarship program for students from diverse backgrounds selected for their leadership, service, and passion for revitalizing their home community. Unity Scholars is a robust and strategic cohort-based scholarship program that supports underrepresented students from Washington state, especially Central and Eastern. The Unity Scholars Program is an expansion of BRIDGE, targeting up to 20 additional students to receive funding at full cost and extending a pre-orientation and first-year mentoring program into four years of comprehensive student support services and resources.

The Program Manager for Mentoring also serves as the point person for underrepresented scholarship recipients identified by Gonzaga's Financial Aid Office. This position works collaboratively with faculty and multiple campus departments to provide a holistic network of support that helps recruit and retain a diverse student body aligned with institutional diversity goals.

The budgeted annual salary range that the University reasonably expects to offer for this position is $48,110 – $52,000 annually. The internal full salary range is $44,658 – $60,419.

Essential Functions

• Collaborate with key campus departments, such as the Office of Admissions, to select a cadre of incoming scholars per academic year.
• Guide the Advisory Board comprised of faculty and staff representatives to build institutional capacity around scholars' holistic success.
• Prepare for and facilitate regular cadre meetings and conduct individual check-ins with scholars; this may involve (co-)teaching Intergroup Dialogue credit-bearing courses in lieu of cadre meetings.
• Plan community building events, such as retreats, that strengthen scholars' peer network of support and accountability.
• Recruit, assign, on-board, and evaluate faculty and staff mentors.
• Maintain communication with community partners, Degrees of Change, and other Act Six schools.
• Assessment: Conduct grade checks and assess student learning outcomes to meet programmatic goals and report finding.
• Coach, advise, monitor and track scholars' service hours and leadership experiences and document all programmatic activities. Analyze longitudinal data on scholar satisfaction and success to report findings and recommend improvements.
• Use Yosso's Community Cultural Wealth Model as a framework for the Unity Scholars Program.
• Build connections with campus partners for students to leverage their talents, increase their sense of belonging, and strengthen their leadership skills over four years.

• Support BRIDGE student coordinators (BCORE) with marketing and recruiting up to 60 first-year students to participate in the program.
• Assign BRIDGE participants to mentoring families, including two peer mentors, a faculty/staff mentor, and a handful of their peers.
• Help coordinate all logistical aspects of the BRIDGE program, including but not limited to scheduling, room reservations, catering, ordering supplies, budgeting, etc.
• In collaboration with UMEC staff, develop and refine the curriculum for the Social Justice Peer Educators and BRIDGE mentor training.
• Work closely with the Office of New Student and Family Programs to communicate with BRIDGE parents and families and to host a few summer sessions designed for their needs.
• Continue and/or develop campus partnerships with faculty and staff to offer collaborative programs during the summer institute and throughout the academic year.
• Coordinate and publicize community building events, study breaks, and study sessions throughout the academic year.
• Assessment: Monitor, track, and evaluate contact between BRIDGE participants and their peer mentors, faculty/staff mentors, and peer families. Conduct grade checks as well as in-person midterm and semester-end check-ins with BRIDGE participants.
• Administer and analyze periodic surveys to assess student learning outcomes and programmatic goals, and report findings to key stakeholders.

• Recruit, hire, and train student staff, including BRIDGE coordinators (BCORE) and peer mentors.
• Develop summer online training and work with academic partners for students.
• Design and facilitate an intensive week-long peer mentor training for underrepresented first-year students grounded in identity and leadership development theories.
• Conduct weekly check-ins with student staff to set and track personal and paraprofessional goals.
• Assign tasks and projects related to UMEC's mentoring pillar as well as students' personal and professional goals.
• Evaluate work performance and provide feedback to expand or improve skills that will be transferable to future careers.

• Deliver department presentations about UMEC to various constituencies.
• Rotate shared responsibilities, upon request, with UMEC colleagues and social justice peer educators to facilitate cultural fluency training workshops.
• Engage in ongoing professional development opportunities to stay current on effective facilitation and pedagogical approaches that increase cultural fluency.
• Assist in designing and cultural fluency training and development if needed.
• Work closely with the Office of New Student and Family Programs (NSFP) to represent UMEC during the summer orientation sessions: Coordinate and develop UMEC session information to present to new students.
• Create new mini-BRIDGE experience in collaboration with UMEC and NSFP staff. Assess all sessions, and provide reports to UMEC director.

• Serve as the campus liaison for all underrepresented scholarship recipients identified.
• Coach and advise Unity Scholars
• Track the progress and success of underrepresented scholarship recipients to determine any potential educational inequities, and recommend institutional areas of improvement (e.g. additional STEM support).
• Outreach, integrate, and refer underrepresented scholars to existing mentoring programs and student support services.
• Propose mentoring services aligned with proven research and best practices to support underrepresented student success at a predominantly white institution.

• The Program Manager will support and assist with other UMEC programs and services as needed.
• Represent department or division on university-wide committees and projects.
• Engage in professional development opportunities to stay current on mentoring underrepresented students and to increase cultural fluency.
• Assist in other duties as assigned.

• Previous experience in higher education or related field
• Proven work experience in supporting and/or advocating for students from historically underrepresented and traditionally marginalized communities, and facilitating and training on diversity, equity, and inclusion matters
• Knowledge of Microsoft Office and online social networking for marketing and communicating with students in a professional manner
• Availability to work on “student time”, including evenings and weekends
• Outstanding verbal, non-verbal, and written communication skills, including presenting and public speaking.

• Master's degree in higher education, student affairs, or related field.
• Experience training and presenting to students.
• Experience leading large- and small-scale facilitation.
• Experience in intergroup dialogue theory, peer education and/or residential programming.
• Understanding of summer bridge, peer mentoring, and leadership development models (e.g.Yasso's Cultural Wealth Model).
• Demonstrated leadership and experience in a higher education setting working with orientation or first-year students.
• Student supervision experience .
• Demonstrated knowledge of budget management.
• Familiarity of and appreciation for Jesuit higher education.

• Remain in a stationary position 85% of the time.
• Ability to attend meetings and events across campus in various weather conditions.
• Wrist and hand movement related to computer work.
• Bend, stoop, kneel, stretch and reach.
• Pick-up, carry and move items up to 25 lbs.