Description
The Unit Secretary Equipment Tech acts as a patient experience ambassador to facilitate and maintain a positive
experience with our patients, family members, visitors, and physicians by welcoming and explaining hospital and unit
policies and procedures and addressing and escalating patient problems and concerns for service recovery. The Unit
Secretary Equipment Technician also performs clerical support for the unit and the Nurse Manager and maintains the
equipment within the high risk nursery.
Education, Knowledge, Skills and Abilities Required:
1. High School diploma or equivalent.
2. Proficient computer skills.
3. Possess strong organizational skills and be detail oriented in order to facilitate information, multiple tasks, and
accurate completion of all required procedures.
4. Excellent written and verbal communication skills.
5. Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
1. 2 years of experience in front desk, reception, or customer service.
2. Proficiency in a second language.
Licenses and Certifications Required: Not Applicable
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