Description
At Henderson, we're about more than just buildings. We're about the people, experiences and potential found inside. We're known for our technical excellence, but we bring so much more to the table. We love the process that brings buildings to life. And we're changing the industry by integrating the building design and construction process. We view each of our employees as an essential part of our mission to lead the field. It's What We Do We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on some of the country's biggest names in higher education, sports & venue, healthcare, grocery, restaurant and retail. It's How We're Different But, we're also about more than just engineering and buildings. We're about you. You, and the hundreds of passionate employees who made us who we are today. Together, we dream up inventions that solve industry-wide problems, design spaces that become landmarks, win medals in fitness challenges, and toast to the good life at our legendary golf tournaments.
So, what will you be doing all day? You will be joining us as a Practice Director for the new practice of Walmart (G&GM Remodel) working on things like...
- Work in close coordination with peer Practice Director of G&GM Remodel to ensure consistency and continuity of Walmart Remodel workflow.
- Oversees all operation areas of the practice through direct supervision of practice managers for project execution within the practice, accountable for meeting company quality standards across individual purview. Assists sector leadership (Sector Executive; Sector Operations Director; Sector Technical Director; Sector Client Relationship Director) to procure opportunities that align with the sector strategy.
- Leads communication and collaboration across the practice to ensure consistency across projects.
- Assesses and communicates the staffing and resource needs for the practice to sector leadership.
- Implements process changes in alignment with company strategies and processes to improve client experience.
- Strategizes the technical needs of the practice to develop and implement appropriate tools, processes, and procedures.
- Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.
- Evaluates practice performance, adjusts operations accordingly, and provides reports and presentations on all aspects of practice performance as requested by the sector leadership.
- Oversees effective management of employee relations and personnel matters including all employment actions within the practice.
- Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
- Teams with Practice Managers to identify opportunities and gaps in employee development efforts and respond with appropriate action.
- Utilizes an organizational-wide mindset, cooperating and collaborating across practice leadership to collectively meet sector goals.
- Maintains a national-level knowledge and presence across the practice and industry to inform project pursuits and execution.
- Builds and maintains client relationships across all geographically strategic locations.
- Mentors project staff on client expectations, service standards, and practice trends.
- Utilizes all service lines to grow presence within the practice and better support clients.
- Manages client experience to ensure a profitable market share within a practice, aligns client maintenance and development with sector growth strategies.
- Teams with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.
- Assists sector leadership of assigned sector and/or other sectors, as needed, to develop and/or implement plans for the growth and development of the practice.
- Mentors' others to share expertise and knowledge of market, clients, and projects.
- Monitors and utilizes company and industry trends to ensure the company maintains a competitive position within the practice.
- Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect, and support clients.
- Coordinates monthly with the common practices within the sector and company.
We'd love for you to apply for this position if you have...
- Ten (10) or greater years of relevant experience, with a minimum of five (5) years leadership/management.
- Institutional education background (required).
- Have a PE license (preferred).
- Experience. (e.g., personnel management, project management, program direction, strategic leadership).
- History of building strong teams to improve the client experience and drive business results.
- Proven track record in engaging with clients and maintaining effective relationships over time.
- Demonstrated ability to achieve measurable results based on client satisfaction.
- Demonstrated understanding and participation in professional networks in the AEC industry.
- There will be travel involved for this role that could be around 10-15%.
Apply on company website