Senior Engineer Systems - Lab Server Support Job Listing at Intelsat in Ellenwood, GA (Job ID 41733)

Description

Job Title: Senior Engineer, Systems – Laboratory Support / Atlanta

Your impact 

As a qualified individual with a diverse background, experience, values, and strong work ethic, you will support an industry leading Engineering team with your skills in Linux/Windows System Engineering.  You will take system specifications from paper to a fully functional Linux/Windows system with the ability to do what the system was designed to do.  Then, continue to support that system through its whole life cycle.

What you will do 

• Your responsibilities will include server hardware and Linux/Windows technical support. 
• You will create and complete procedures;
• Create and perform scripts;
• Provide troubleshooting support for architecture, infrastructure and network engineering teams on the servers you are responsible for. 
• You will use troubleshooting procedures and technical information to identify severity of incidents and carry out accordingly the resolution process;
• Research issues that do not have a recognized solution and prepare a resolution process;
• Maintain local documentation, which gets updated on all features of servers.

 Your required experience/skills  

• The engineer should have 4+ years' experience with Linux/Windows systems administration in an industry that requires 24x7 support.
• The engineer must have 3+ years' experience with virtual hosting systems such as KVM and Nutanix; be able to write scripts in Bash, Python and Perl and knowledge of SNMP, SMTP.
• The engineer must understand how switches, routers, and firewalls work.      This person must know about access and trunk ports; what a vlan is, how to configure a vlan on Linux, OVS or Nutanix and be able to breakdown IP networks into subnets.  The engineer will not be responsible for the network equipment but must be able to communicate effectively with a network engineer support personal.
• Proficiency in MS Office Suite (state other technologies as required)
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).

Your success in this role will look like:

• Individual should build relationships with internal and/or external customers. Understands and anticipates customer needs while in continuous pursuit of customer satisfaction.
• Individual should exercise appropriate judgment, especially under pressure or when faced with making sacrifices for the greater good.
• Individual should operate with a mindset of ‘the collective.' Focuses on building relationships as the pathway to achieving goals. Understands functional interdependencies.
• Soft skills necessary for this role would be: Adaptability, creative thinking, team player, openness, culture champion with experience fostering inclusive work environments, embracing diverse thinking and styles, positive attitude
• Effective verbal and written communication skills

It would be nice if you had: 

• Knowledge with automated Linux configuration systems such as Kickstart, Ansible or Puppet.
• Knowledge of how to configure MySQL and PostgreSQL and be able to setup replication, are a plus.  

How we support you: 

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more! 

These benefits are designed to support your overall well-being and help you succeed in your role.

Our D&I Commitment

We're committed to fostering a culture and environment of diversity, inclusion and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law. 

While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.

Other Job Info:

• Will be part of a 24x7 support rotation.
• Must be able to travel.  Travel will only be about 10% of your time.

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.