The Transplant Financial Coordinator Lead will work under the direction of the TFC supervisor/manager and fulfills a leadership role over the transplant financial team to assure transplant patients' medical services are covered by insurance and patients are effectively counseled regarding their insurance plans.
The TFC Lead will act as designee of the supervisor/manager to provide team cohesiveness, direction and education to the transplant financial coordinators, guides/establishes workflow processes to accelerate financial clearance for patients and streamline system operations.
Minimum Education: • HSD or GED • AA required or equivalent 2+ years transplant financial coordination experience Minimum Experience/Knowledge: • At least 2 years of financial coordination experience preferably in transplant financial. • Broad knowledge of health insurance terminology, health insurance process and transplant process required. • Knowledge of transplant database (OTTR), EMR and various IT systems required. • Demonstrated ability to problem-solve and provide effective resolution. • Bilingual strongly preferred. Required License/Certification: • Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. • Certified Transplant Financial Coordinator (CTFC) strongly preferred.
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